Business Analyst-WFM

About the role

Infor is hiring a Product Owner to join the Workforce Management development team. In this role, you will partner with cross-functional teams to define product capabilities, document requirements, and support delivery of Workforce Management solutions. The position operates within an agile environment and incorporates AI tools to support requirements discovery and prototyping.

Responsibilities

• Partner with agile development teams to define and prioritize product features
• Gather, document, and refine functional and technical requirements and use cases
• Support product design through collaboration with engineering, QA, and product management
• Prepare and deliver product demonstrations and training for internal and external audiences
• Investigate product issues and communicate findings and resolution paths to stakeholders
• Contribute to product roadmap execution and continuous improvement initiatives
• Engage with customers and participate in feedback programs to inform product enhancements

Requirements

Basic Qualifications

• Experience working in a business analysis, product, or related role within a technology environment
• Experience gathering, documenting, and translating business and technical requirements
• Familiarity with Agile practices and the software development lifecycle
• Experience working with SaaS or enterprise software systems
• Ability to communicate requirements to technical and non-technical stakeholders
• Experience with relational databases such as Oracle, SQL Server, DB2, or Postgres
• Experience collaborating with cross-functional teams including engineering, QA, and product

Preferred Qualifications

• Experience working with ERP, HCM or workforce management systems (e.g., Infor WFM, Dayforce, UKG, Workforce Software, Legion WFM, ADP or similar)
• Experience in a product owner or similar role within Agile teams
• Familiarity with Java-based applications or multi-tier architectures
• Experience with system testing and user acceptance testing
• Experience with cloud platforms such as AWS or comparable technologies
• Experience with Time and Attendance, Accruals, Scheduling, Pay Rules, Labor Laws, HR Integrations, and Payroll Integration
• Experience using AI tools for requirements analysis, documentation, or prototyping

About Infor

Infor is where ambition meets impact. Join a global community of bold thinkers and innovators, where your expertise doesn't just solve problems—it shapes industries, unlocks opportunities, and creates real-world impact for billions of people. At Infor, you're not just building a career; you're helping to build what's next.

Infor is a global leader in business cloud software products for companies in industry-specific markets. Infor builds complete industry suites in the cloud and efficiently deploys technology that puts the user experience first, leverages data science, and integrates easily into existing systems. Over 60,000 organizations worldwide rely on Infor to help overcome market disruptions and achieve business-wide digital transformation.

Our Values

At Infor, we strive for an environment founded on a business philosophy called Principle Based Management™ (PBM™) and eight Guiding Principles: integrity, stewardship & compliance, transformation, principled entrepreneurship, knowledge, humility, respect, self-actualization. We have a relentless commitment to a culture based on PBM™. Informed by the principles that allow a free and open society to flourish, PBM™ prepares individuals to innovate, improve, and transform while fostering a healthy, growing organization that creates long-term value for its clients and supporters and fulfillment for its employees.