Business Analyst, System Work Equipment- EN

About the role

The Business Analyst, System Work Equipment is responsible for supporting various initiatives driven by the Senior Manager, System Work Equipment, to ensure that CN operates a safe, reliable, efficient, and cost-effective fleet of engineering heavy equipment across CN's network. Through collaboration with internal and external stakeholders, data analysis, and the adoption of new technology, the incumbent delivers objective, data-driven solutions to support CN's engineering department's goals and objectives. In addition, the incumbent carries out various reporting, system compliance, and training functions.

Responsibilities

• Complete capital planning analyses, as well as all related activities to enable new equipment purchases and equipment rebuild programs (e.g., budget planning, business case development, maintenance of equipment specifications, Authorization for Expenditure requests)
• Collaborate with internal and external stakeholders to ensure the successful development, rollout, enhancement, and continued use of various technology-related systems (e.g., Computerized Maintenance Management System (CMMS), telemetry devices, collision avoidance systems)
• Complete the asset disposal process for retired units, as per the surplus asset sales policy and ensure that equipment statuses are up to date across various systems
• Develop project plans, timelines, and project performance tools to ensure that key work equipment projects are delivered on-time, within scope, and within budgetary boundaries
• Collaborate with and support Procurement and Supply Management (P&SM) on routine and ad-hoc request initiatives (e.g., Request for Quote (RFQ), Request for Proposal (RFP), Request for Information (RFI))
• Complete various equipment-related administrative tasks including providing documentation for governmental requirements, invoice entries, work order creations, and other day-to-day tasks
• Attend various industry committee meetings, such as American Railway Engineering and Maintenance of Way Association (AREMA) and North American Chief Engineering Meeting (NACE), and develop presentations
• Develop, maintain, and support work equipment tools and systems that facilitate key work equipment activities and future decision making as well as provide training for end users on tools and systems
• Develop and maintain job aids and process maps of key activities to facilitate new employee training, as well as ongoing training of existing employees
• Inspect newly ordered machines at vendor locations before delivery, and take required actions based on inspections, to ensure that CN's expectations are met
• Be an active owner to influence Original Equipment Manufacturers (OEMs), engineering equipment programs, and continuous improvement efforts
• Perform field visits to assess performance of Maintenance of Way equipment, systems, and tools
• Liaise between Work Equipment, P&SM, and vendors to resolve field issues
• Create Risk Assessment Process Sheets (RAPS) to assess the risks associated with different field tasks
• Maintain SharePoint to allow the Work Equipment team to easily access documents, reports, safety items, and other important information in a centralized location
• Develop and maintain various analytical tools (e.g., dashboards, reports) and presentations to ensure that CN's Maintenance of Way equipment is the most reliable and cost-effective fleet that CN can afford, to highlight Key Performance Indicators (KPIs), to support the Work Equipment team, and to facilitate and influence future decision making
• Improve Engineering equipment reliability through data driven, full life cycle equipment analysis
• Conduct market studies and benchmarking exercises to ensure that CN has best in class equipment and equipment accessories
• Track equipment productivity to identify units that are not meeting targets, and take necessary actions to ensure that root causes are investigated and resolved
• Identify equipment, assemblies, and parts that account for most work block delays and conduct root cause analysis with stakeholders to prevent future occurrences

Requirements

• Minimum of 3 years of experience in Equipment Fleet Management, Business Analytics, and Project Management, Process Management or a similar role
• Railroad experience considered an asset
• Bachelor's Degree in Engineering, Statistics, Commerce, or equivalent work experience
• High School Diploma or equivalent
• Project Management Institute (PMI) Certificate considered an asset
• Business Analyst Diploma considered an asset

Skills & Competencies

• Demonstrates active listening
• Solves problems to create value
• Communicates with impact
• Applies critical thinking
• Collaborates with others and shares information
• Demonstrates agility and drives change
• Identifies potential safety and security risks
• Leads by example for the safety and security of all
• Knows the business and stays current on industry needs
• Strong knowledge and proficiency with Microsoft Office, especially Excel
• Knowledge of Power BI or other Data Visualization Software considered an asset
• Knowledge of Systems, Applications and Products (SAP)
• Knowledge of railroad equipment considered an asset
• Mechanical or Electrical Engineering background considered an asset
• Fluently bilingual both written and verbal (English, French) considered an asset

Pay

$88,000.00 – 115,000.00 per year, determined individually depending on skills and experience. Eligible for an annual bonus, employee share investment program (ESIP), Pension, Benefits, Railroad Retirement Benefits (RRB) and other perks.

Schedule

Regular workweek from Monday to Friday, performed in a combination of office and outdoor environment in various types of weather conditions. Due to the nature of the role, the incumbent must be able to meet tight deadlines, handle pressure, and stress. The role requires regular travel (50%) within Canada and the United States (U.S.).