Business Analyst – Strategy & Analytics

VillageCare is a community-based, not-for-profit organization serving people with chronic care needs, as well as seniors and individuals in need of continuing care and managed care services. Our mission is to promote healing, better health and well-being to the fullest extent possible through a comprehensive array of community and residential programs, as well as managed care. VillageCare has delivered quality health care services to individuals residing within New York City for over 45 years.

About the Role

VillageCare is seeking a Business Analyst - Strategy & Analytics to help formalize how analytics and reporting requests are captured, clarified, and delivered across the organization. This entry-level role supports the Strategy & Analytics team and contributes to consistent, high-quality reporting outcomes.

Responsibilities

• Build and refine business analysis standards (processes, templates, documentation)
• Partner with senior stakeholders to translate business needs into clear reporting requirements
• Evaluate existing reports and recommend enhancements vs. new solutions
• Define and document KPIs aligned to VillageCareMax strategic goals
• Create meeting artifacts (agendas, minutes, action items) and manage requirement-gathering timelines
• Review data warehouse content using simple SQL; develop test cases and support UAT/sign-off

Day-to-Day Workflow

Your day typically starts by reviewing open analytics and reporting intake items and confirming what information is still needed from requestors. You'll facilitate working sessions with operational partners, keeping discussions structured and outcomes-oriented, then translate what you heard into organized documentation the team can act on. Between meetings, you'll sanity-check source data in the warehouse, clarify definitions for measures, and draft test scenarios so new or updated reports can be validated before release. You'll also coordinate review touchpoints to confirm accuracy and capture formal sign-off, while keeping timelines visible and documentation current. The rhythm is collaborative and iterative—balancing stakeholder communication, careful detail management, and steady progress toward a more standardized analytics request framework.

Requirements

• Bachelor's degree
• 3+ years as a Business Analyst in a healthcare setting (ideally payor)
• Medicare operations/compliance knowledge
• Tableau (or similar) and basic SQL familiarity

Pay

$87,647.11 - $98,603.00 Annual Salary

Schedule

Monday - Friday, 9:00am - 5:00pm

Hybrid (Must Reside in NY/NJ/CT)