Business Analyst - Senior
for section headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Include sections only if posting has real specific content.
We need to parse the posting.
Key info:
- Primary Talent Partners has a new contract opening for a Business Analyst - Senior to join a gas and electric company in Columbus, OH. This is a 12-month contract to start with potential for extensions.
- Pay: $57.00 - $67.00/hr; W2 contract, no PTO, no Benefits. ACA-compliant supplemental package available for enrollment.
- Candidates must be legally authorized to work in the United States and must be able to sit on Primary Talent Partners W2 without sponsorship.
- Description: Principal Duties and Responsibilities (list of duties). Then Qualifications: ********Data cleansing/conversation & address validation skills needed along with any SAP S4******* Mandatory Skills and experience list.
- Then further description about Customer Transformation etc.
- Selection Criteria Required qualifications: list.
- Preferred: list.
- Proficiency & Competency Level Definitions: list of definitions (maybe not needed as a section? Could be under Skills? Might be considered Skills? Probably we can include a Skills section with those definitions? But they are definitions of competencies, not actual skill requirements. Might be considered Skills? The instruction: Use headings only when posting has real specific content. The definitions are present; we could put them under a Skills heading? But they are not skill requirements per se; they are competency definitions. Might be better to omit because they are generic definitions; but they are present. However we should not invent or summarize away detail. We need to preserve all substantive information. The definitions are substantive? They are definitions of confidence, strategic thinking, etc. Might be considered part of "Skills" or "Qualifications". Could be placed under a "Skills" section as bullet list.
But we need to decide sections: About the role (maybe a brief paragraph summarizing role), Responsibilities (list of duties), Requirements (maybe mandatory skills), Qualifications (maybe required qualifications), Skills (maybe proficiency definitions), Benefits (maybe mention ACA-compliant supplemental package), Pay (pay range), Schedule (maybe contract length 12-month, potential extensions). The posting includes schedule info: 12-month contract to start with potential for extensions. That's schedule.
We must not repeat job title as heading. Do not put Job ID/requisition numbers as headings.
We must remove boilerplate: EEO, legal, etc. Also remove application instructions (none given). Remove duplicated lines.
We need to preserve all substantive information: location, contract type, pay, benefits note, authorization, duties, mandatory skills, required qualifications, preferred qualifications, competency definitions.
We need to format using headings, - for lists,
for prose.
We must not create sections with filler like "commensurate with experience". We have actual content for Pay, Benefits, Schedule.
Let's extract:
About the role: Could be a paragraph summarizing: Primary Talent Partners has a new contract opening for a Business Analyst - Senior to join a gas and electric company in Columbus, OH. This is a 12-month contract to start with potential for extensions. The role partners with business leaders, SMEs, IT, and vendors to define future-state processes, validate requirements, streamline workflows, assess organizational impacts, design scalable customer-centered solutions, support stakeholder engagement and readiness for testing, adoption, rollout, develop test scenarios, support UAT, identify/document defects, validate solutions meet business requirements and customer needs. Ideal for individuals who thrive in fast-paced complex project environments, passionate about driving meaningful change, improving customer experience, enabling employees with modern tools, comfortable with new technology, self-initiators, able to work with minimal direction, embrace change, willing to travel as needed. This specific opening is for Customer Solutions: Customer Experience and Insights, Products and Services, and Digital Channels, including web self-service, mobile app and chatbot.
That seems substantive.
Responsibilities: The list under "Principal Duties and Responsibilities":
- Facilitates Customer Transformation program implementation of the product roadmap of omni-channel Digital experiences (web, mobile app and chatbot) to deliver a best-in-class customer experience across all company websites
- Develops and manages business requirements and project plans in collaboration with Customer Transformation Service Integration partners and Digital Vendors
- Provides strategic insight around delivering innovative, reliable and efficient customer experiences to leadership and business partners
- Improves self-service customer capabilities across all company’s customer-facing websites
- Writes and executes user acceptance test scripts to ensure functionality and quality of any web development meet the business requirements set on a project-by-project basis
- Coordinates and executes website testing as needed during and after deployments of enhancements
We should keep as bullet list.
Requirements: Might be mandatory skills list: "Mandatory Skills and experience" includes:
- Salesforce Product experience
- SAP S4 Hanna Product Experience (typo: SAP S4 Hanna? Probably SAP S4 HANA)
- Payments Product Experience
- FICA /Accounting Skills
- Payment Process Skills
- Data cleansing/conversation & address validation skills needed along with any SAP S4 (maybe part of mandatory)
Also "Candidates must be legally authorized to work in the United States and must be able to sit on Primary Talent Partners W2 without sponsorship."
We could put those under Requirements.
Qualifications: "Selection Criteria Required qualifications:" list:
- Demonstrated ability to understand and discuss technical concepts and digital operations
- Strong analytical, troubleshooting, and problem-solving skills
- Ability to work with cross-functional teams in a fast-paced environment
- Excellent written and verbal communication skills
- Proficiency with Microsoft Excel, Word, Visio, and PowerPoint
- Digital customer platform experience (managing customer-facing platforms including websites, chatbots, alerts programs, or mobile applications)
Preferred:
- A passion for improving customer experiences in digital technology
- Experience managing customer-facing software solutions
- Project Management experience
- Experience with the utility or energy industry preferred
We could put Required qualifications under Qualifications heading, Preferred under Skills? Or we could have Qualifications for required, Skills for preferred and proficiency definitions. But we have also "Proficiency & Competency Level Definitions:" which is a list of definitions (Confidence, Strategic Thinking, Continuous Improvement, Inspiration, Resilience/Grit, Decision Making, Accountability/Results Focus, Communication, Team Development). Those could go under Skills.
Benefits: "ACA-compliant supplemental package available for enrollment." Also note "no PTO, no Benefits." So we have a benefits section: mention that there is no PTO, no benefits, but ACA-compliant supplemental package available for enrollment.
Pay: "$57.00 - $67.00/hr; W2 contract"
Schedule: "12-month contract to start with the potential for extensions."
We must not create sections with filler. All have real content.
Now produce HTML fragment.
We need to use
for each section heading.
We need to wrap lists in - . For prose, use
.
We must not include any extra tags like or . Just the fragment.
We need to ensure we don't duplicate content.
Let's craft:
About the role
Primary Talent Partners has a new contract opening for a Business Analyst - Senior to join a gas and electric company in Columbus, OH. This is a 12-month contract to start with the potential for extensions. The role partners with business leaders, SMEs, IT, and vendors to define future-state processes, validate requirements, streamline workflows, assess organizational impacts, design scalable customer-centered solutions, support stakeholder engagement and readiness for testing, adoption, and rollout, develop test scenarios, support user acceptance testing, identify and document defects, and validate that solutions meet business requirements and customer needs. Ideal candidates thrive in fast-paced, complex project environments, are passionate about driving meaningful change and improving the customer experience, enable employees with modern tools and ways of working, are comfortable with new technology, are self‑initiators who can work with minimal direction, embrace change, and are willing to travel as needed to support program needs. This specific opening is for Customer Solutions: Customer Experience and Insights, Products and Services, and Digital Channels, including web self‑service, mobile app and chatbot.
Responsibilities
- Facilitates Customer Transformation program implementation of the product roadmap of omni-channel Digital experiences (web, mobile app and chatbot) to deliver a best-in-class customer experience across all company websites
- Develops and manages business requirements and project plans in collaboration with Customer Transformation Service Integration partners and Digital Vendors
- Provides strategic insight around delivering innovative, reliable and efficient customer experiences to leadership and business partners
- Improves self-service customer capabilities across all company’s customer-facing websites
- Writes and executes user acceptance test scripts to ensure functionality and quality of any web development meet the business requirements set on a project-by-project basis
- Coordinates and executes website testing as needed during and after deployments of enhancements
Requirements
- Legally authorized to work in the United States
- Ability to sit on Primary Talent Partners W2 without sponsorship
- Salesforce Product experience
- SAP S4 HANA Product Experience
- Payments Product Experience
- FICA / Accounting Skills
- Payment Process Skills
- Data cleansing, conversation & address validation skills (along with any SAP S4)
Qualifications
- Demonstrated ability to understand and discuss technical concepts and digital operations
- Strong analytical, troubleshooting, and problem-solving skills
- Ability to work with cross-functional teams in a fast-paced environment
- Excellent written and verbal communication skills
- Proficiency with Microsoft Excel, Word, Visio, and PowerPoint
- Digital customer platform experience (managing customer-facing platforms including websites, chatbots, alerts programs, or mobile applications)
Skills
- A passion for improving customer experiences in digital technology
- Experience managing customer-facing software solutions
- Project Management experience
- Experience with the utility or energy industry
- Confidence – Displays strong belief in self and team’s abilities
- Strategic Thinking – Anticipates future trends, assesses complex situations and pulls forward relevant best practices to influence decisions and direction
- Continuous Improvement – Challenges the way we've always done something to look for a better way and drive standardization across the enterprise
- Inspiration – Sets a positive & clear vision that motivates others to want to perform at their best; holds a transformation mindset for self and others
- Resilience / Grit – Digs deep and displays determination for success; sustains positive energy under pressure and copes with disruptive changes productively
- Decision Making – Makes and communicates clear, timely decisions, even amid ambiguity or uncertainty
- Accountability / Results Focus – Keeps commitments and holds others to their commitments; drives for desired outcomes; acts with urgency
- Communication – Delivers succinct communications & drives effective meetings
- Team Development – Builds & sustains high-performing teams by fostering collaboration, feedback, and continuous improvement; ensures individual goals are aligned with team goals
Benefits
No PTO or traditional benefits offered; however, an ACA‑compliant supplemental package is available for enrollment.
Pay
$57.00 – $67
- for lists,
for prose. We must not create sections with filler like "commensurate with experience". We have actual content for Pay, Benefits, Schedule. Let's extract: About the role: Could be a paragraph summarizing: Primary Talent Partners has a new contract opening for a Business Analyst - Senior to join a gas and electric company in Columbus, OH. This is a 12-month contract to start with potential for extensions. The role partners with business leaders, SMEs, IT, and vendors to define future-state processes, validate requirements, streamline workflows, assess organizational impacts, design scalable customer-centered solutions, support stakeholder engagement and readiness for testing, adoption, rollout, develop test scenarios, support UAT, identify/document defects, validate solutions meet business requirements and customer needs. Ideal for individuals who thrive in fast-paced complex project environments, passionate about driving meaningful change, improving customer experience, enabling employees with modern tools, comfortable with new technology, self-initiators, able to work with minimal direction, embrace change, willing to travel as needed. This specific opening is for Customer Solutions: Customer Experience and Insights, Products and Services, and Digital Channels, including web self-service, mobile app and chatbot. That seems substantive. Responsibilities: The list under "Principal Duties and Responsibilities": - Facilitates Customer Transformation program implementation of the product roadmap of omni-channel Digital experiences (web, mobile app and chatbot) to deliver a best-in-class customer experience across all company websites - Develops and manages business requirements and project plans in collaboration with Customer Transformation Service Integration partners and Digital Vendors - Provides strategic insight around delivering innovative, reliable and efficient customer experiences to leadership and business partners - Improves self-service customer capabilities across all company’s customer-facing websites - Writes and executes user acceptance test scripts to ensure functionality and quality of any web development meet the business requirements set on a project-by-project basis - Coordinates and executes website testing as needed during and after deployments of enhancements We should keep as bullet list. Requirements: Might be mandatory skills list: "Mandatory Skills and experience" includes: - Salesforce Product experience - SAP S4 Hanna Product Experience (typo: SAP S4 Hanna? Probably SAP S4 HANA) - Payments Product Experience - FICA /Accounting Skills - Payment Process Skills - Data cleansing/conversation & address validation skills needed along with any SAP S4 (maybe part of mandatory) Also "Candidates must be legally authorized to work in the United States and must be able to sit on Primary Talent Partners W2 without sponsorship." We could put those under Requirements. Qualifications: "Selection Criteria Required qualifications:" list: - Demonstrated ability to understand and discuss technical concepts and digital operations - Strong analytical, troubleshooting, and problem-solving skills - Ability to work with cross-functional teams in a fast-paced environment - Excellent written and verbal communication skills - Proficiency with Microsoft Excel, Word, Visio, and PowerPoint - Digital customer platform experience (managing customer-facing platforms including websites, chatbots, alerts programs, or mobile applications) Preferred: - A passion for improving customer experiences in digital technology - Experience managing customer-facing software solutions - Project Management experience - Experience with the utility or energy industry preferred We could put Required qualifications under Qualifications heading, Preferred under Skills? Or we could have Qualifications for required, Skills for preferred and proficiency definitions. But we have also "Proficiency & Competency Level Definitions:" which is a list of definitions (Confidence, Strategic Thinking, Continuous Improvement, Inspiration, Resilience/Grit, Decision Making, Accountability/Results Focus, Communication, Team Development). Those could go under Skills. Benefits: "ACA-compliant supplemental package available for enrollment." Also note "no PTO, no Benefits." So we have a benefits section: mention that there is no PTO, no benefits, but ACA-compliant supplemental package available for enrollment. Pay: "$57.00 - $67.00/hr; W2 contract" Schedule: "12-month contract to start with the potential for extensions." We must not create sections with filler. All have real content. Now produce HTML fragment. We need to use
for each section heading. We need to wrap lists in
- . For prose, use
. We must not include any extra tags like or . Just the fragment. We need to ensure we don't duplicate content. Let's craft:
About the role
Primary Talent Partners has a new contract opening for a Business Analyst - Senior to join a gas and electric company in Columbus, OH. This is a 12-month contract to start with the potential for extensions. The role partners with business leaders, SMEs, IT, and vendors to define future-state processes, validate requirements, streamline workflows, assess organizational impacts, design scalable customer-centered solutions, support stakeholder engagement and readiness for testing, adoption, and rollout, develop test scenarios, support user acceptance testing, identify and document defects, and validate that solutions meet business requirements and customer needs. Ideal candidates thrive in fast-paced, complex project environments, are passionate about driving meaningful change and improving the customer experience, enable employees with modern tools and ways of working, are comfortable with new technology, are self‑initiators who can work with minimal direction, embrace change, and are willing to travel as needed to support program needs. This specific opening is for Customer Solutions: Customer Experience and Insights, Products and Services, and Digital Channels, including web self‑service, mobile app and chatbot.
Responsibilities
- Facilitates Customer Transformation program implementation of the product roadmap of omni-channel Digital experiences (web, mobile app and chatbot) to deliver a best-in-class customer experience across all company websites
- Develops and manages business requirements and project plans in collaboration with Customer Transformation Service Integration partners and Digital Vendors
- Provides strategic insight around delivering innovative, reliable and efficient customer experiences to leadership and business partners
- Improves self-service customer capabilities across all company’s customer-facing websites
- Writes and executes user acceptance test scripts to ensure functionality and quality of any web development meet the business requirements set on a project-by-project basis
- Coordinates and executes website testing as needed during and after deployments of enhancements
Requirements
- Legally authorized to work in the United States
- Ability to sit on Primary Talent Partners W2 without sponsorship
- Salesforce Product experience
- SAP S4 HANA Product Experience
- Payments Product Experience
- FICA / Accounting Skills
- Payment Process Skills
- Data cleansing, conversation & address validation skills (along with any SAP S4)
Qualifications
- Demonstrated ability to understand and discuss technical concepts and digital operations
- Strong analytical, troubleshooting, and problem-solving skills
- Ability to work with cross-functional teams in a fast-paced environment
- Excellent written and verbal communication skills
- Proficiency with Microsoft Excel, Word, Visio, and PowerPoint
- Digital customer platform experience (managing customer-facing platforms including websites, chatbots, alerts programs, or mobile applications)
Skills
- A passion for improving customer experiences in digital technology
- Experience managing customer-facing software solutions
- Project Management experience
- Experience with the utility or energy industry
- Confidence – Displays strong belief in self and team’s abilities
- Strategic Thinking – Anticipates future trends, assesses complex situations and pulls forward relevant best practices to influence decisions and direction
- Continuous Improvement – Challenges the way we've always done something to look for a better way and drive standardization across the enterprise
- Inspiration – Sets a positive & clear vision that motivates others to want to perform at their best; holds a transformation mindset for self and others
- Resilience / Grit – Digs deep and displays determination for success; sustains positive energy under pressure and copes with disruptive changes productively
- Decision Making – Makes and communicates clear, timely decisions, even amid ambiguity or uncertainty
- Accountability / Results Focus – Keeps commitments and holds others to their commitments; drives for desired outcomes; acts with urgency
- Communication – Delivers succinct communications & drives effective meetings
- Team Development – Builds & sustains high-performing teams by fostering collaboration, feedback, and continuous improvement; ensures individual goals are aligned with team goals
Benefits
No PTO or traditional benefits offered; however, an ACA‑compliant supplemental package is available for enrollment.
Pay
$57.00 – $67
- . For prose, use