Business Analyst - Salesforce

We are seeking a skilled and experienced Business Analyst proficient in Salesforce Sales Cloud. This role will involve gathering and maintaining requirements for our project portfolio, assisting with functional and technical design, and evaluating new and existing technologies. You will act as a liaison between stakeholders in Sales, Partner, Marketing, Commercial Ops, and Finance organizations, ensuring transparency and timely delivery of project deliverables. The ideal candidate will optimize our use of Salesforce to enhance customer experience, streamline processes, and drive business growth.

About the role

This position follows the Company’s hybrid schedule, requiring employees to work in the office at one of the following locations a minimum of three days per week: Addison, TX; Bellevue, WA; Durham, NC; Emeryville, CA; or Reston, VA.

Responsibilities

• Work collaboratively with the Sales Systems team to ensure requirements are understood and documented
• Partner with stakeholders to shape requirements and ensure alignment with business/technology strategy and planned initiatives
• Assist in the planning, prioritization, design, development, and deployment of new projects and system enhancements
• Understand business requirements, create and groom user stories, and partner with the delivery team to deliver solutions
• Leverage business knowledge and expertise to identify opportunities for process improvements
• Coordinate and perform system testing to ensure requirements are met
• Work closely with the project team during user acceptance testing (UAT), including tracking issues through to resolution and securing end-user acceptance sign-off
• Partner with business operations team members to define, plan, and execute small and medium projects, as well as ongoing delivery of ‘run the business’ enhancements and fixes

Requirements

• Bachelor’s degree (or equivalent) in Computer Science, MIS, Computer Engineering, or a similar technical degree
• Salesforce Sales Cloud Consultant and Salesforce Administrator Certifications strongly preferred
• Salesforce CPQ Specialist Certification or Business Analyst Certification is a plus
• 3+ years of experience as a business analyst, implementation consultant, or solutions architect supporting the Salesforce platform
• 3+ years of experience with declarative development on the Salesforce platform as an administrator
• Experience designing and supporting small to medium-scale, complex solutions on Salesforce and associated ecosystems
• Good understanding of software testing, including building test plans and executing them in unit, functional, and user acceptance test cycles
• Ability to excel in a fast-growing, fast-paced environment where adaptability is imperative
• Excellent communication skills with the ability to collaborate effectively with cross-functional teams
• Experience in Agile/Scrum methodologies is preferred
• Demonstrated understanding of Change Management processes
• Ability to balance multiple tasks simultaneously; workload will include a blend of small, medium, and large projects as well as ongoing production support

About Tanium

Tanium is the Autonomous IT company. Driven by AI and real-time endpoint intelligence, Tanium Autonomous IT empowers IT and security teams to make their organizations unstoppable. Many of the world’s leading organizations trust Tanium’s single, unified platform for endpoint management and security to innovate faster, stay resilient, and move business forward with confidence, at scale.

At Tanium, we are stewards of a culture that emphasizes collaboration, respect, and diversity. We strive to create a diverse and inclusive environment where everyone feels they have opportunities to succeed and grow. Each team member has 5 days set aside as volunteer time off (VTO) to contribute to their communities.

Pay

The annual base salary range for this full-time position is $100,000 to $155,000. This range is an estimate and may be adjusted based on location, education, skills, training, and experience.

Benefits

• Equity awards
• Medical, dental, and vision plans
• Family planning benefits
• Health savings account (HSA)
• Flexible spending account (FSA)
• Transportation savings account
• 401(k) retirement savings plan with company match
• Life, accident, and disability coverage
• Business travel accident insurance
• Employee assistance programs
• Disability insurance and other well-being benefits