Business Analyst (RSU13ST RM 4175)

Essential Duties/Responsibilities

• Understanding of agency mission, vision, goals, user groups, business processes and workflows, and how MaGIK supports DCS business units.
• Work at the highest level of information systems analysis while considering the technical and/or business implications of the application of technology and/or improve processes to the current and future business environment.
• Promotes the use of technical services to resolve business issues within the agency, division, or program area.
• Deliver technical business solutions to customers while managing the expectations of customers, stakeholders, peers, and management.
• Conducts daily interaction with the other MaGIK sub-teams (software development, quality assurance, systems support, and project management) including activity statuses, project planning, resource planning, issue management, and information updates.
• Formulates and defines systems scope and objectives through research and fact-finding combined with a basic understanding of user needs, business systems and industry requirements for identified performance improvement projects.
• Mets regularly with customers, stakeholders and management providing project and status updates.
• Ensures business and user needs are met with timely and accurate service. Interacts with project managers to ensure project schedules and compliance.
• Participate in development of technical standards, procedures, and policies.
• Performs related duties as assigned.

Skills

• Solid experience and knowledge of industry standards for business analysis methodologies; including but not limited to wire framing, conceptual design, developing functional and non-functional requirements, creating user stories, creating traceability matrices, developing business workflows, translating business requests for IT and vice versa; and system testing including system testing documentation.
• Advanced knowledge and experience of Microsoft products: Outlook, SharePoint, Word, Excel, Project, and Visio. Other knowledge or useful experience of Salesforce, Jira, and Axure RP.
• Expertise with full software development life cycle including software system analysis, functional design, technical design, development, testing, code review and production system support (Expert).
• Ability to understand QA/Testing – Approaches and Applications
• Strong understanding and experience of SDLC and IT governance methodologies, tools and approaches to successful project implementations; including Agile and Waterfall software development methodologies and project management principles.