Business Analyst - Retail Energy

The Role

Drive impactful change across retail energy operations through insight-led consulting.

What You’ll Do

• Facilitate workshops, stakeholder interviews, and analysis to gather and document business requirements
• Develop business requirement documents, user stories, and functional specifications
• Analyze current vs. future state processes and identify improvement opportunities
• Create process models, data models, and business architecture documentation
• Produce clear, high-quality deliverables including reports, presentations, and proposals

What We’re Looking For

• Experience as a Business Analyst within retail energy (e.g., billing, CIS, EDI, customer care)
• Strong skills in requirements gathering, process mapping, and stakeholder engagement
• Ability to translate business needs into functional and technical specifications
• Experience producing structured consulting deliverables and documentation
• Bachelor’s degree in a relevant field such as Business, Finance, or Technology
• Bonus points for:
• Experience within a management consulting environment
• Exposure to wholesale energy, settlements, or trading
• Familiarity with project delivery methodologies and lifecycle management
• Experience contributing to business cases, proposals, or pre-sales activities
• Basic scripting or technical understanding supporting system analysis

Why Join Capco

• Deliver high-impact technology solutions for Tier 1 financial institutions
• Work in a collaborative, flat, and entrepreneurial consulting culture
• Access continuous learning, training, and industry certifications
• Be part of a team shaping the future of digital financial services
• Help shape the future of digital transformation across FS & Energy

Use of Artificial Intelligence in Talent Acquisition

We use artificial intelligence (AI) tools to support and enhance several parts of talent acquisition, including sourcing potential candidates, speeding up routine recruitment communications, and creating compelling and brand-aligned job postings that accurately reflect role requirements.

Inclusion at Capco

We’re committed to making our recruitment process accessible and straightforward for everyone. If you need any adjustments at any stage, just let us know – we’ll be happy to help. We value each person’s unique perspective and contribution. At Capco, we believe that being yourself is your greatest strength. Our #BeYourselfAtWork culture encourages individuality and collaboration – a mindset that shapes how we work with clients and each other every day.