BUSINESS ANALYST – RESEARCH ADMINISTRATION AND COMPLIANCE

Streamlyne is a dynamic, fast-growing SaaS company that partners with university research departments and independent research institutions. We are looking for individuals with functional experience in Research Administration and/or Compliance that have been heavily involved in an IT systems implementation. Streamlyne offers modules to support Pre-Award (including System-to-System proposal submission), Negotiations, Post-Award (including Subaward), IRB, IACUC, IBC, Conflict of Interest, and Export Control. Expertise in multiple areas is highly preferred.

About the Role

Business Analysts (BAs) at Streamlyne are customer-facing, play many important roles, and have significant impact on the growth of the company and improvement of its products. A fully-trained member of the BA Team is expected to contribute across marketing, implementation, and product development.

Responsibilities

Marketing

• Complete Request for Proposal (RFP) responses and coordinate the assignment and management of RFP tasks with teammates.
• Execute software demonstrations within your area of expertise and/or coordinate participation from other analysts in demonstrations as required.
• Travel to onsite demonstrations as requested (usually with other team members), manage onsite technology, and manage prospect relationships/follow-up.
• Coordinate prospect software trials and serve as point of contact for related communication.
• Provide input into scope analysis and solution architecture for contract development as requested.
• Travel to industry conferences and events to foster industry relationships and develop leads.

Implementation

• Lead classroom or remote sessions to train clients on application functionality.
• Lead onsite or remote analysis sessions with clients to guide them through configuration and customization decisions in alignment with their business requirements.
• Successfully distinguish user requests from true underlying needs.
• Create and maintain project artifacts, such as configuration documents, business requirements documents, and functional specifications.
• Identify, delegate/execute, and track the results of tasks that arise out of client discussions, including configuration, testing, data mapping, documenting, general problem solving, etc., in alignment with a defined project schedule.

Product Development

• Participate in the development of the product roadmap, requirements, and specification documentation.
• Work with development teams to translate product requirements into technical requirements.
• Analyze and critically evaluate industry product information gathered from multiple internal and external sources, reconcile findings, and decompose high-level information into product details for future product improvements.
• Work with quality assurance personnel to ensure product adequately meets all functional needs defined in scope of any given project.

Requirements

• Able to work at a pace required by a rapidly growing, profit-driven Ed Tech business.
• Driven to acquire and internalize new information quickly.
• Possess a natural aptitude for software-supported business processes and design, including an appreciation for formal logic and a genuine love of problem-solving.
• Comfortable speaking in front of small and large groups of people.
• Coordinate assigned work with other team members and follow up on delegated items.
• Intrinsic passion to pursue assigned work to the highest personal ability and integrity.
• Kind, flexible, proactive, and able to maintain productivity in the face of ambiguity.
• Appreciate a fast-paced environment in which no two days are the same.
• Fit into a group of highly integrated, highly communicative, fundamentally unpolitical, and tightly knit but geographically dispersed team.
• Proactively analyze personal progress, project progress, potential risk areas, and communicate that analysis to management.
• Effective at working remotely, generally from home, serving primarily East Coast business hours but responsible for Coast-to-Coast time zones.

Qualifications

• Bachelor’s degree or 7+ years’ experience in Business Analysis.
• 5+ years’ experience in Research Administration and/or Compliance.
• Hands-on experience with a research administration system.
• Active participation in at least one full-lifecycle implementation project.
• Superior written and oral communication skills.
• Exceptional presentation and meeting facilitation skills.
• Experience with and/or demonstrated ability in working as part of a geographically dispersed project team.

Preferred Qualifications

• Hands-on experience with Streamlyne, Coeus, Cayuse SP, InfoEd, or Click Commerce.
• Experience in report writing at the enterprise level.
• SQL literacy.