Business Analyst – Reinsurance

About the role

MSIG USA is the US-based subsidiary of MS&AD Insurance Group Holdings, Inc., one of the world’s top P&C carriers and a global Class 15 insurer, with A+ ratings and a reach that spans 40+ countries and regions. Leveraging our 350-year heritage, MSIG USA brings the financial strength, expertise, and global footprint to offer commercial insurance solutions that address your business’s unique risks.

The Reinsurance Business Analyst serves as a liaison between business (Underwriting, Claims, Finance), technology teams and the Reinsurance platform vendor. This role is responsible for understanding business needs, documenting requirements, analyzing current processes, analyzing complex reinsurance data, and supporting the design and enhancement of Reinsurance platform capabilities. This position operates in an agile insurance organization and requires a proactive, hands‑on analyst who can work independently, navigate ambiguity, and drive solutions from discovery through delivery.

Responsibilities

• Business Analysis & Finance Partnership: Serve as the primary Business Analyst supporting Reinsurance and Finance leadership and teams for our Reinsurance Platform; partner with Finance stakeholders to understand business needs, process gaps, and improvement opportunities; translate business requirements into clear user stories, acceptance criteria, and functional specifications aligned with Agile product priorities; own the creation of Epics, Features, and User Stories, ensuring they meet the INVEST criteria; evaluate current reinsurance workflows and identify opportunities to streamline reinsurance processes, increase automation, efficiency improvements, and enhance internal controls.
• Requirements, Process Analysis & Solution Support: Facilitate discovery sessions, process mapping, and requirement-gathering workshops; document current-state and future-state processes for core Reinsurance functions; collaborate with 3rd party vendor team to ensure requirements are fully understood and feasible; assist in defining test scenarios, coordinating UAT, and validating end‑to‑end solutions; support post-deployment stabilization, issue resolution, and iterative enhancements.
• Testing, Release Management & Delivery: Break down business needs into testable requirements and acceptance criteria; support development of test scripts and execution of business scenario testing; assist in coordinating Reinsurance/Finance-led QA and UAT, ensuring clear defect tracking and resolution; participate in Reinsurance release reviews, assess impacts, and recommend feature adoption with the Product Owner and functional team.
• Vendor & Support Coordination: Partner & support vendor management activities related to the reinsurance application, including upgrades, integrations, and issue resolution; help reduce external support reliance by strengthening internal process knowledge and documentation.
• Governance, Documentation & Continuous Improvement: Maintain clear documentation of requirements, process flows, functional decisions, and testing outcomes; partner with Product Owners and delivery teams to contribute business analysis expertise during backlog refinement, sprint planning, and other SAFe ceremonies, ensuring alignment, clarity, and readiness for execution; identify opportunities for automation and process optimization, recommending enhancements for backlog prioritization.

Qualifications

Required Qualifications:

• 5+ years in a Business Analyst role, specifically within the Insurance or Reinsurance sector.
• Experience in 3rd party Reinsurance systems is a plus.
• Extensive hands-on experience in Reinsurance, with a strong emphasis on Assumed & Direct Business within a property & casualty insurance environment: Treaty vs. Facultative reinsurance and Proportional vs. Non