Business Analyst / Process Analyst

Location: New York, New York | Job type: Contract

Responsibilities

• Work hands-on with internal clients and stakeholders to understand business policies, processes, controls, and procedures
• Gather process information through interviews, observations, surveys, and workshops
• Facilitate brainstorming sessions to identify opportunities for improvement
• Capture and analyze process data to identify problems and establish baseline metrics
• Propose recommendations for process improvement by leveraging principles from Lean and Six Sigma
• Document business and technical requirements for desired process solutions
• Facilitate and participate in user testing to ensure process solutions are accurate and stable
• Lead in preparing and delivering user training for process solutions
• Provide ongoing support for implemented solutions, including maintenance and enhancements

Requirements

• Bachelor's degree
• Six (6) years of relevant work experience
• Knowledge of fundamental concepts, practices, and procedures of process improvement analysis
• Knowledge of fundamental concepts, practices, and procedures of business process management (BPM)
• Basic principles of wealth management industry operations
• Core business competencies such as finance, management, accounting, operations, and marketing

Skills

• Detailed documentation reviews for the purpose of editing material to ensure quality and relevance
• Business Analysis tools: Microsoft Office suite (Word, Excel, Visio, PowerPoint, and Outlook), Change Management
• Translating process objectives to an implementable process model
• Developing instructional and procedural documentation/presentations
• Preparing various reports, summaries, surveys, and written recommendations
• Analyze a business function and derive a set of requirements to satisfy a general request
• Take personal ownership of issues, following through to issue resolution
• Actively communicate technical and business aspects of work efforts to team members
• Mentor other analysts when necessary
• Effectively organize and prioritize all tasks and responsibilities
• Participate in team projects and activities
• Demonstrate flexibility in accepting and adapting to change
• Analytical mind and problem-solving skills
• Business Transformation and innovation

Pay

$60 - 66 per hour

Schedule

9am to 5pm

Benefits

• Medical, prescription, dental, and vision insurance
• AD&D and life insurance offerings
• Short-term disability
• 401K plan (all benefits are based on eligibility)