Business Analyst - Pharmacy

Summary

As a Business Analyst - Pharmacy at Gainwell, you can contribute your skills as we harness the power of technology to help our clients improve the health and well-being of the members they serve — a community’s most vulnerable. Connect your passion with purpose, teaming with people who thrive on finding innovative solutions to some of healthcare’s biggest challenges.

Your role in our mission

• Act as a liaison between business stakeholders (state, pharmacy operations, internal teams) and technical teams to ensure clear understanding of requirements and expectations.
• Support end-to-end delivery by collaborating with cross-functional teams to validate and implement system maintenance requests.
• Develop and execute test plans and test cases, including participation in model office, UAT, and regression testing activities.
• Validate system functionality and perform post-implementation verification to ensure solutions meet business directives.
• Maintain and update documentation, including requirements, workflows, and job aids, to reflect system and process changes.
• Identify risks, gaps, and dependencies and proactively work with the team to drive resolution.
• Elicit, analyze, and document business requirements related to pharmacy and Medicaid operations, including claims processing and reporting needs.
• Facilitate productive meetings, documenting key decisions, capturing action items, and ensuring follow-through until items are resolved.

What we're looking for

• 3 or more years’ experience as a Business Analyst preferably within Medicaid or Pharmacy
• Experience with Software Development Life Cycle (SDLC) practices and system configuration updates.
• Strong ownership mindset with the ability to manage assigned work independently and follow through on commitments.
• Reliable and accountable, someone who shows up, stays engaged, and delivers consistently.
• Willingness to learn, ask questions, and build domain knowledge in pharmacy and Medicaid systems.
• Strong communication skills with the ability to work effectively across both business and technical teams.

What you should expect in this role

• Fully remote options from Contiguous US locations only
• Video cameras must be used during all interviews, as well as during the initial week of orientation

The pay range for this position

The pay range for this position is $55,600.00 - $79,400.00 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors.