Business Analyst, Payroll

About the role

For over 40 years, 24 Hour Fitness has been a leader in the industry, driven by our mission to help our community live healthier and happier through the transformative power of fitness. With clubs nationwide, we create inclusive, welcoming spaces equipped with premium strength and cardio equipment, studio classes, and innovative digital tools. Our impact goes beyond the gym— we support our members' total well-being through coaching, connection, and community. Join us and be part of a team that’s changing lives every day!

Responsibilities

• Create and maintain payroll templates for commissions and bonus calculations using system generated reporting
• Calculate and document any manual adjustments for variable compensation
• Produce timely and accurate variable compensation statements for the field
• Obtain and maintain proper approvals in accordance with company policies
• Calculate overtime recalculation for bonuses
• Maintain system configurations to Time & Labor, Scheduling and Payroll systems
• Research system issues and partner with vendors to execute adjustments or test fixes to resolve issues
• Document any manual adjustments or processes related to time keeping and payroll calculations
• Execute and audit processes as needed
• Monitor company and regulatory policies and assess impact to system configurations
• Work with HR, Legal, etc. to ensure compliance with company and regulatory policies in system configurations
• Report, expedite, and maintain documentation related to system discrepancies, risks, or manual workarounds
• Identify opportunities to streamline existing processes and to eliminate redundant or non-value-added work
• Collaborate within Payroll and with other teams (e.g. HR, Accounting, etc.) to execute process improvements as identified
• Provide feedback and recommendations for process improvements to ensure accuracy while maintaining efficiency in the calculation of variable compensation
• Initiate and drive projects to completion with minimal guidance
• Execute system testing, which includes creating detailed system test plans, performing the tests, and documenting test results to support initiatives, improvements, or issue resolutions
• Proactively and timely communicate testing updates or deadline concerns to manager
• If required, train additional resources to aid with the testing process
• Execute monthly system accrual calculations for the Accounting department
• Provide timely customer support to field and corporate personnel by responding to daily inquiries and researching questions sent to Payroll that the Technicians/Specialists cannot support due to required technical expertise
• Execute and document established Sarbanes-Oxley controls
• Identify opportunities for additional controls and work to bring controls to fruition
• Identify data issues and inconsistencies and work with business partners to resolve
• Ensure data accuracy and compliance within company policies and security procedures
• Complete ad hoc reporting and analysis requests as needed with little to no supervision
• Review, analyze, and provide rigorous feedback regarding proposed changes to compensation plans
• Calculate various elements of variable compensation for field and corporate personnel, ensuring compliance with company and regulatory policies
• Complete analysis requests from business partners with regard to compensation changes and proposals

Qualifications

• Advanced Microsoft Excel skills (complex formulas, data analysis, pivot tables and macros)
• Experience with data analysis tools (e.g., SQL, Power BI, Tableau) preferred
• Experience with payroll systems such as Workday, ADP, UKG, or similar
• Strong understanding of payroll processes, compliance requirements, and data accuracy controls
• Proven experience in business analysis, including requirements gathering, process mapping, and documentation (BRDs, user stories)
• Strong problem-solving skills and resourcefulness in resolving issues
• Ability to build and maintain effective working relationships with cross-functional stakeholders
• Strong written and verbal communication skills, including preparing clear and concise reports
• Ability to prioritize work, manage multiple deadlines, and work independently with minimal supervision

Benefits

At 24 In line with our mission to create a healthier, happier world, we offer comprehensive benefits to help our team members do just that. We offer benefits such as paid time off, medical and dental coverage, 401k with match for qualifying positions, a free gym membership, and discounts on products and personal training. We also have a variety of Employee Resource Groups that you can connect with to participate in community events both in-person and virtually.

Pay Range

Pay Range for Los Angeles, Orange County and Seattle: $73,140.00-$91,425.00 (Exempt), $35.16-$43.95 (Non-Exempt)
Pay Range for Bay Area (California) & New York City (incl. New Jersey): $76,320.00-$95,400.00 (Exempt), $36.69-$45.87 (Non-Exempt)
Pay Range for San Diego & Carlsbad (California) and all other locations: $68,688.00-$85,860.00 (Exempt), $33.02-$41.28 (Non-Exempt)