Business Analyst - Infor Syteline

About the role

ProMach is excited to add a skilled Business Analyst to team up with internal stakeholders for smooth IT project execution. In this role, you'll define, analyze, validate, and document business needs. Reporting to the Corporate Director of Enterprise Applications, you'll analyze requirements, offer insights, and collaborate with IT for scalable, maintainable solutions.

Responsibilities

• Perform business process design and requirements definition in conjunction with functional teams
• Define and document requirements for process changes and development needs with necessary technical detail
• Analyze and prioritize enhancement requests by identifying existing solutions and/or alternative solutions that optimally address the business needs
• Work with technical resources to fulfill enhancement requests
• Communicate effectively with internal teams and external clients to deliver functional requirements
• Act as a liaison between functional team and technical resources for enhancements
• Provide functional requirements to development team and perform QA testing of requested enhancements
• Manage scope and requirements throughout the project life cycle
• Assist in operational roll out and user training for new functionality and tools

Requirements

• Bachelor’s degree in technology, business, or related field
• 5+ years of experience with Business Analysis for software systems and applications
• Proven experience interpreting customers' business needs and translating them into application and operational requirements
• Previous experience with ERP implementations, especially in a manufacturing organization, highly desired

Qualifications

• Strong analytical and problem-solving skills
• Strong communication skills and excellent customer service orientation
• Detail oriented and well organized
• High degree of reliability and timely completion of tasks
• Ability to travel up to 50%

Benefits

• Comprehensive medical/dental programs
• Life insurance
• Generous paid time off program
• Retirement savings plan with a company match
• Eligibility for benefits on the first day of employment