Business Analyst III

Description

The successful candidate will be based anywhere in the US and will work in a remote work model. This position works under general supervision to provide resolutions to end-users by performing a question diagnosis while guiding customers through step-by-step solutions. This support is provided by clearly communicating technical solutions in a user-friendly and professional manner.

Responsibilities

• Coordinates the service request life cycle through customer-related service request responses, business requirements coordination, technical specifications and related artifacts review, and monitors system integration and user acceptance testing prior to implementation.
• Captures and documents user requirements, procedures, and problems to automate or improve existing systems; and coordinates and/or analyzes computer system capabilities, workflow, and scheduling limitations.
• Captures and documents user requirements, procedures, and problems to automate or improve existing systems; and coordinates and/or analyzes computer system capabilities, workflow, and scheduling limitations.
• Captures and documents user requirements, procedures, and problems to automate or improve existing systems; and coordinates and/or analyzes computer system capabilities, workflow, and scheduling limitations.
• Identifies opportunities for improving business processes through automation and assists in the preparation of proposals to develop new systems.
• Identifies potential project risks and difficulties, and designs strategies to mitigate or avoid them.
• Reviews complex project deliverables such as project charters, design documentation, test plans, and risk assessment plans, and provides comments and suggestions to document owners.
• Consults on the analysis of an application, troubleshoots system problems, and implements solutions.
• Provides complex quality assurance consultation to, or oversight of, projects, assignments, or special initiatives.
• Develops training curriculum and conducts formal training sessions covering assigned systems module.
• Develops the design and/or review of test cases; processes change requests; and manages a project’s scope, acceptance, installation, and deployment.
• Performs related work as assigned.

Requirements

• About You:
• A 4 Year College Degree
• 4-5 Years Experience in business analysis work
• Knowledge of software development life cycle and systems development life cycle concepts; of business and management principles involved in strategic planning, resource allocation, leadership techniques, production methods, and coordination of people and resources; and of project management principles and practices.
• Skill in business analysis methodologies; in analyzing and evaluating complex information technology applications, policies, and issues; and in developing creative and workable solutions to complex problems and issues.
• Ability to analyze and interpret technical information including regulations, policies, and automation system documentation/specifications; to communicate in writing; to translate user/business needs into a technical style; to communicate technical instructions to system users; to analyze, evaluate, and integrate business rules into system requirements; to exercise sound judgment in making critical decisions; to communicate effectively; and to supervise the work of others.
• Fully fluent in English, both written and verbal, is essential

Skills

• Business Analysis Methodologies
• Software Development Life Cycle Concepts
• Systems Development Life Cycle Concepts
• Project Management Principles and Practices
• Business and Management Principles
• Information Technology Applications, Policies, and Issues
• Technical Documentation and Specifications
• Regulations and Policies
• Customer Service and Support
• Communication Skills (Written and Verbal)
• Supervisory and Leadership Skills
• Problem Solving and Decision Making
• Quality Assurance Consultation
• Training Curriculum Development
• Test Case Design and Review
• Change Request Processing
• Project Scope, Acceptance, Installation, and Deployment Management