Business Analyst II - Workday

About the role

Tessera is a national leader in creating meaningful employment opportunities for individuals with disabilities and veterans. We are a dynamic and growing organization of social entrepreneurs dedicated to building strong communities and delivering exceptional service.

Responsibilities

• Serve as a key member of the Workday team responsible for supporting production operations, delivering system enhancements, and partnering with business stakeholders to improve processes and optimize the use of Workday.
• Support Human Resources, Benefits, Payroll, Recruiting, Workforce Development, Finance, and Operations by gathering requirements, configuring Workday solutions, troubleshooting issues, supporting testing efforts, and delivering small-to-medium initiatives.
• Own a significant portion of the Workday support queue while developing expertise across multiple functional areas and contributing to strategic Workday projects.
• Partner closely with business stakeholders, subject matter experts, project teams, vendors, and internal Workday resources to ensure solutions align with business objectives, compliance requirements, and operational needs.
• Investigate, troubleshoot, and resolve Workday issues across assigned functional areas.
• Gather and document business requirements.
• Configure and maintain Workday business processes, notifications, eligibility rules, reports, and organizational structures.
• Support configuration activities across Core HCM, Benefits, Recruiting, Absence, Time Tracking, and related Workday modules.
• Lead small-to-medium Workday projects and enhancements.
• Support larger cross-functional initiatives led by senior team members.
• Facilitate current-state and future-state process discussions.
• Conduct impact assessments and identify risks, dependencies, and process gaps.
• Cook up testing, validation, and deployment activities.
• Develop and maintain process documentation, training materials, and support procedures.
• Partner with vendors and implementation partners to validate requirements and support solution delivery.
• Monitor recurring issues and recommend process or system improvements.
• Support release testing and post-production validation activities.
• Provide end-user support, guidance, and training as needed.
• Collaborate across HR, Payroll, Benefits, Finance, Workforce Development, Operations, and IT.
• Participate in continuous improvement initiatives that increase efficiency, compliance, and user adoption.

Requirements

• Bachelor's degree in Information Systems, Computer Science, Management Information Systems, Human Resources, Business Administration, Organizational Development, or a related field is required.
• 3 – 5 years of previous experience with HRIS, Technology, ERP, Human Resources, Business Systems, Government Contracting, Organizational Development, or related field is required.
• A combination of previous experience and education will be considered.
• Certifications in Workday Pro, Project Management (PMP, CAPM or equivalent), or Business Analysis (CBAP, CCBA or equivalent) are highly preferred.
• Strong core HCM configuration and Payroll process knowledge.
• Previous experience leading medium to large initiatives, supporting organizational change initiatives, working with external software vendors, supporting enterprise-wide HR technology platforms, and experience supporting Junior Analysts is highly preferred.
• Knowledge of reporting and analytics development, integration troubleshooting and support.
• Ability to develop future-state process designs, analyze complex business requirements and recommend solutions, and balance operational support with strategic initiatives and project delivery.
• Strong written and verbal communication skills.
• A valid state driver’s license is preferred with the ability to obtain and maintain coverage by Tessera’s insurance.

Qualifications

• Access to a federal military installation requires a REAL ID-compliant driver's license or an acceptable alternative, such as a U.S. passport or military ID, in accordance with the REAL ID Act.
• To apply: Visit our website at www.tessera.org to complete an application. Current Employees: need to log into their Workday to apply through the Jobs Hub.

Skills

• People-oriented
• Collaborative team player
• Dedicated to internal and external customer service
• Pride in work
• Drawn to serving others and challenging oneself through mission-driven work

Benefits

• Medical, Dental, Vision, Life & Short-Term Disability Insurance
• Elective 401(k) retirement plan with a 3% employer discretionary contribution after 90-days of employment
• Flexible Spending Accounts for both medical and dependent care
• 11 paid federal holidays, accrual of 12 paid days of vacation, paid sick leave
• Potential shared earning bonus
• Tuition assistance is available after 1 year of employment and potential scholarships for qualified dependents
• Professional development, certifications, and training opportunities
• Verizon wireless discount
• Employee Assistance Program (EAP), and an engaging wellness program
• Public Service Loan Forgiveness eligibility for full-time employees

Pay

$85,200.00 - $123,500.00 per year

Schedule

Full-time, Monday – Friday 7:30 am – 4:00 pm (flexible start and end times depending on scheduling needs)