Business Analyst II Recovery Platform Operations

Position Purpose

Partner with IT, program managers, SMEs, and recovery vendors to translate operational needs into system enhancements, develop business requirements, manage issue resolution, and ensure timely support of recovery operations.

Monitor recovery operations, inventory, and reporting tools to identify issues and savings opportunities, while leading defect investigation, user acceptance testing (UAT), and implementation of quality solutions to improve accuracy and performance.

Support business initiatives through data analysis, identification of implementation barriers and user acceptance testing of new systems.

Identify and analyze user requirements, procedures, and problems to improve existing processes.

Perform detailed analysis on assigned projects, recommend potential business solutions and assist with implementation.

Identify ways to enhance performance management and operational reports related to new business implementation processes.

Develop and incorporate organizational best practices into business applications.

Lead problem solving and coordination efforts between various business units.

Assist with formulating and updating departmental policies and procedures.

Education/Experience

• Bachelor’s degree in related field or equivalent experience.
• 2-4 years of business process or data analysis experience, preferably in healthcare.
• Project management experience preferred.
• Experience with Agile/Scrum a plus.
• Intermediate Excel experience highly preferred.

Pay

$56,200.00 - $101,000.00 per year

Benefits

Centene offers a comprehensive benefits package including: competitive pay, health insurance, 401K and stock purchase plans, tuition reimbursement, paid time off plus holidays, and a flexible approach to work with remote, hybrid, field or office work schedules. Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law, including full-time or part-time status. Total compensation may also include additional forms of incentives. Benefits may be subject to program eligibility.

About the Role

Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law.