Business Analyst II Recovery Platform Operations

Position Purpose

Perform various analysis and interpretation to link business needs and objectives for assigned function. Partner with IT, program managers, SMEs, and recovery vendors to translate operational needs into system enhancements, develop business requirements, manage issue resolution, and ensure timely support of recovery operations.

Monitor Recovery Operations

Monitor recovery operations, inventory, and reporting tools to identify issues and savings opportunities, while leading defect investigation, user acceptance testing (UAT), and implementation of quality solutions to improve accuracy and performance.

Support Business Initiatives

Support business initiatives through data analysis, identification of implementation barriers and user acceptance testing of new systems.

Identify and Analyze User Requirements

Identify and analyze user requirements, procedures, and problems to improve existing processes.

Perform Detailed Analysis

Perform detailed analysis on assigned projects, recommend potential business solutions and assist with implementation.

Identify Ways to Enhance Performance Management

Identify ways to enhance performance management and operational reports related to new business implementation processes.

Develop and Incorporate Best Practices

Develop and incorporate organizational best practices into business applications.

Lead Problem Solving and Coordination Efforts

Lead problem solving and coordination efforts between various business units.

Aid in Formulating Policies

Aid in formulating and updating departmental policies and procedures.

Other Duties

Performs other duties as assigned.

Compliance

Complies with all policies and standards.

Education/Experience

• Bachelor’s degree in related field or equivalent experience.
• 2-4 years of business process or data analysis experience, preferably in healthcare.
• Project management experience preferred.
• Experience with Agile/Scrum a plus.
• Intermediate Excel experience highly preferred.

Pay Range

$56,200.00 - $101,000.00 per year

Benefits

• Competitive pay
• Health insurance
• 401K and stock purchase plans
• Tuition reimbursement
• Paid time off plus holidays
• A flexible approach to work with remote, hybrid, field or office work schedules