Business Analyst - II or Senior

About the role

SPP is about more than power. We’re about the power of relationships. Our employees have the opportunity to work together to ensure electricity is delivered reliably and affordably to the millions of people living in our service territory. We have been voted one of Arkansas' Best Places to work by Arkansas Business and we are looking for a member of our team who is passionate about our mission to keep the lights on!

Responsibilities

• Work collaboratively with stakeholders to gather requirements and establish test cases/test plans.
• Provide analysis of customer, business, and technical needs to articulate and develop business goals, functional requirements, non-functional requirements, etc., using SPP’s established requirements methodology.
• Present requirements in a manner that is appropriate to the project.
• Apply requirements approval, management, and traceability throughout the project lifecycle, ensuring scope change control.
• Ensure established requirements methodology and testing strategy are effective, understood, and followed by the team as well as stakeholders.
• Identify, recommend, and implement changes and enhancements to processes and documentation to improve effectiveness and efficiency.
• Develop and maintain a comprehensive understanding of the business and systems/applications of their assigned primary functional area.
• Possess and apply technical skills applicable to requirements and testing.
• Develop, document, and execute test cases/test plans, test approaches, test execution, defect management, test status, and test metrics using SPP’s established testing strategy and defect management process.
• Accountable for all aspects of system testing (e.g., resource planning, test approach documentation, test cases/test plans, test management, defect management, test status/metrics, test exit).
• Help drive test automation.
• Execute system integration testing, as well as executing tests for other test stages as applicable (e.g., site acceptance, functional integration/user acceptance, non-functional).
• Understand and utilize IT practices/methodologies.
• Exercise planning and problem-solving skills with ability to exercise mature judgment.
• Establish effective working relationships with stakeholders and team.

Qualifications

• Bachelor’s Degree or relevant/related job experience.
• Business Analyst II: 2 years of SDLC experience, including requirements and software testing experience (in excess of degree requirement above) and/or relevant/related experience.
• Senior Business Analyst: 6 years of SDLC experience, including requirements and/or software testing experience (in excess of degree requirement) and/or relevant/related experience.

Preferred Qualifications

• Competent with requirements/test management products.
• Applicable knowledge and experience with developing SQL queries, macros.
• Basic understanding of standard programming languages such as C, C++, Visual Basic, Java, etc.
• Experience with SDLC products/tools.
• Two (2) years of Wholesale Utility industry business knowledge.
• Five (5) years leading requirements/testing, software development, and/or system implementation efforts.
• Five (5) years of Wholesale Utility industry business knowledge.

Other Requirements

• Working knowledge/experience in various requirements approaches and software testing methodologies.
• Thorough knowledge of the Software Development Life Cycle (SDLC).
• Experience articulating requirements in a consumable manner.
• Logical and efficient, with attention to detail.
• Strong prioritization and organizational skills.
• Competent with Microsoft Office Suite (Word, Excel, Visio, PowerPoint).
• Proficient in both written and oral communication.
• Strong facilitation skills.
• Effective negotiation skills.
• Understanding of and compliance with SPP Policies and Procedures.
• Demonstration of people leadership and process leadership.
• Expected Hours of Work: Monday–Friday, 8:00 a.m. to 5:00 p.m.
• Travel Requirement: Minimal travel (approximately 0–15%)