Business Analyst II, Operations

Responsibilities

• Partner with Field Quality, Manufacturing, and Reliability Engineering teams to define and monitor product quality KPIs across the supply chain
• Own quality metrics reporting on production yields, field failure rates, supplier quality indicators to proactively surface trends related to product build and performance
• Develop and maintain reporting and self-service analytics tooling for operations stakeholders
• Support ad-hoc analyses for test result validation, issue containment & impact sizing, failure mode investigations, cost quantification
• Collaborate with Data Platform and Analytics Engineering to land new relevant quality data sources in Snowflake and build them into usable models
• Help define data capture standards for new processes (e.g., incoming inspection, NPI qualification, supplier data) where structured data doesn't exist today
• Translate between technical data requirements and operational stakeholders, ensuring operations teams get answers without needing to have detailed technical background

Qualifications

• 2+ years of experience in an analytical or operational role with a focus on data and analytics
• Demonstrated experience working with cross-functional partners to use data to drive results and initiatives
• Strong technical and analytical skills, including proficiency in SQL and familiarity with data visualization tools (e.g., Sigma, Hex, or similar)
• Familiarity with modern data warehouses (e.g., Snowflake) and analytics workflows (e.g., dbt, ELT)
• Strong commitment to embracing and leveraging AI tools in day-to-day tasks, ensuring AI-assisted work aligns with the same high-quality standards as personal contributions
• Able to translate complex analyses into clear, actionable recommendations, enabling technical and operational stakeholders to make informed decisions and drive measurable improvements
• Proactive mindset with a desire to deeply understand operational processes and continuously improve them through data

Pay

The U.S. base salary range for this full-time position is $100,000 - $125,000. Salary ranges are determined by role, level, and location.