Business Analyst II

Essential Functions

• Provides a single point of contact for Operating Unit into IT and acts as a conduit between the two organizations.
• Leads Business Process Modeling sessions, acting as a documentarian, co-facilitator, facilitator, and/or subject matter expert in sketch sessions.
• Collaborates consistently with warehouse floor to understand requirements and systematic changes to enhance service, efficiency, and quality.
• Conducts preliminary investigation for all project requests.
• Reviews and elicits requirements, specifications, test, support, and training plans to ensure they are in line with business objectives on projects.
• Participates in Business Process Management group efforts to collect and analyze metrics and continually improve processes owned by the group.
• Participates in root cause analysis to recommend product enhancements or other appropriate actions to improve productivity for both the Operating Unit and IT.
• Acts as Product Owner and maintains priority and traceability of requirements from concept to delivery of a project.
• Participates in Scrum meetings and product sprints.
• Overseeing all stages of product creation including design and development.
• Monitoring and evaluating product progress at each stage of the process.
• Able to identify and document change requests and escalate appropriately.
• Able to manage multiple projects.

Minimum Physical Requirements

• Continuously required to sit, type, and perform repetitive wrist motion;
• Occasionally required to stand, walk, bend, squat/kneel, twist/turn, or reach.

ODW Competencies

• People Focused: Recognize that having great people is the ultimate competitive advantage.
• Customer Driven: Deliver the optimal customer experience (internal and external).
• Business Acumen: Learn and apply position expertise and industry knowledge.
• Results Driven: Show personal desire, energy and focus to succeed against high standards.
• Innovative: Think differently and be innovative for better business results.