Business Analyst II

Your Impact

This is an entry to mid-level role with opportunity for rapid professional growth and the chance to contribute to the success of a software startup with accelerated growth inside a public company. You will collaborate within deployment teams to position the client for a successful engagement. Come work as a vital member of a client facing, cross-functional team to deliver on the value proposition of our Software Solutions.

What You’ll Do

• Location: Hybrid (4-days a week) in one of our US based hubs (Atlanta, Boston, Denver, Scottsdale, or Seattle metro areas)
• Travel: up to 60%
• Reports To: Manager, Business Analysis
• - Work as member of the Software Services Team.
• - Capture the voice and outcomes of the customer to drive business process documentation, including user stories, workflows, and functional requirements.
• - Discover complex business requirements — providing structure and clarity where there is ambiguity — and work with Project Managers, Solution Architects, and Product teams to design and deliver solutions.
• - Collaborate with the customer to configure the system to achieve their business outcomes.
• - Assess impact and feasibility of proposed solution — including change management and other non-program implementation costs — evaluating alternatives and delivering solutions that accomplish agency outcomes.
• - Design, administer, and document functional acceptance tests and training.

What You Bring

• Bachelor in Business, Operations, Computer Science, or Engineering.
• Experience managing process improvement or facilitating change management amongst teams.
• Demonstrated outcome-driven thinking. Can make hard tradeoff assessments.
• Willingness to join forces and drive company-wide initiatives across multiple departments
• Demonstrated leadership experience
• Self-starter who thrives with problem-solving and embraces ambiguity
• Experience working with or in Law Enforcement preferred
• Some coding experience, particularly JSON preferred
• Must pass a Criminal Justice Information Services (CJIS) background check and maintain confidential and highly sensitive information.

Benefits that Benefit You

• Competitive salary and 401k with employer match
• Discretionary paid time off
• Paid parental leave for all
• Medical, Dental, Vision plans
• Fitness Programs
• Emotional & Mental Wellness support
• Learning & Development programs
• And yes, we have snacks in our offices

Base Pay Range

$90,767 - $145,227 USD

Important Notes

• The above job description is not intended as, nor should it be construed as, exhaustive of all duties, responsibilities, skills, efforts, or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions.
• Some roles may also require legal eligibility to work in a firearms environment.