Business Analyst II

About the role

The Business Analyst II is accountable for ensuring that project solutions meet the customer's true needs. They work on medium-sized technology-related projects and/or phases/components of large technology-related projects with generally medium complexity and/or medium business risk.

Responsibilities

• Elicit and capture current state process and requirements associated with the problem or opportunity presented.
• Facilitate the evaluation and understanding of the business true need via business analysis following Business Analysis best practices.
• Collaborate with the project team to define solution options, both technical and business in nature.
• Analyze and evaluate solution options considering business, technical, and security requirements and costs and benefits associated with each option.
• Work with the project team to refine and clarify requirements for proper solution development and/or implementation.
• Train/mentor colleagues on business analysis best practices, System Development Lifecycle (SDLC) best practices, and cross-functional project dependencies.

Requirements

• Bachelor's degree from four-year college or university with emphasis on Business, Information Technology, Management Information Systems, or related area of study preferred.
• 7 years commensurate experience in Business Analysis, 5-7 years need to be job-specific.
• Strong interpersonal skills including negotiation and conflict management.
• Strong problem-solving and analytical skills including creative thinking, systematic analysis, and visual representation.
• Strong aptitude for learning new systems and understanding their capabilities and configurations.
• Strong communication skills, both verbal and written, to ensure clear understanding of concepts, needs, and solutions, especially in challenging or stressful situations.
• Strong requirement elicitation, analysis, communication, verification, and validation skills.
• Strong facilitation of communication related to business problems and opportunities.
• Strong understanding of functional design methods and implementation of both technical and non-technical solutions.
• Strong requirements specification writing skills in both technical and user-friendly language.
• Strong business process mapping skills.
• Experience with System Development Life Cycles.
• Strong teaching skills to educate colleagues on new solutions to ensure successful change.
• Strong analysis of data relationships, system integration considerations, and development platforms.
• Strong listening skills, particularly in a team environment.
• Strong knowledge of technology solutions and organizational structure and strategic direction.
• Experience with Business Analysis best practices as defined in the latest version of the Business Analysis Body of Knowledge.
• Experience with various project management methodologies.
• Self-motivated and works well with minimal supervision.
• Preferred certification of competency in Business Analysis (e.g., CCBA).
• Leverage Lean / Six Sigma experience.
• Prioritize insurance industry coursework or designations.