Business Analyst I - Digital Transformation Team (IFS Specialist, ERP Project Coordinator) - Hybrid - Chesterfield, MO (St. Louis)

About the role

This role is an ideal next step for someone with hands-on IFS experience in one or more areas and is ready to broaden their impact across the enterprise. As a 100% employee-owned company, Experitec offers the chance to grow your career while helping shape our forward-looking digital strategy.

Responsibilities

• Translate business needs into clear, actionable IT deliverables using our tools and technologies (i.e. IFS, Microsoft, Docboss, etc.).
• Collaborate with all internal business units to document and implement solutions within our Digital Transformation initiative.
• Create comprehensive functional requirements and business process documentation using advanced MS Office tools.
• Identify and document process improvement opportunities that drive efficiency and productivity.
• Support change management efforts by preparing teams for upcoming changes and communicating positive organizational benefits.
• Explore AI-powered tools, including Microsoft Copilot, to enhance how we work in IFS and across the business.
• Evaluate and pilot emerging business technology as our digital transformation evolves.
• Design and execute testing protocols using Agile methodology to validate new systems and processes.
• Analyze large datasets using advanced Excel functions to uncover insights and support decision-making.
• Contribute to training materials and operational procedures that increase efficiency across the organization.

Requirements

• Bachelor's degree OR associate’s degree with two or more years of relevant experience OR high school diploma with four or more years of relevant experience OR equivalent combination of education and experience.
• Two or more years of experience in a technical or business analyst support role OR five or more years of experience in cross-function business operations and/or super user role.
• Hands-on experience with IFS in one or more functional areas (CRM, order management, manufacturing, inventory, service management, project management, finance, or HR).
• Proficient in Microsoft Office, including Excel (VLOOKUP, HLOOKUP, or XLOOKUP), Word, PowerPoint, Visio, Teams, and Outlook.
• Ability to work a hybrid schedule at one of our three major office locations (Lenexa, KS, Chesterfield, MO, or Bartlett, TN).
• Ability to work Monday through Friday from 8am-5pm in the office three days per week and work remotely two days per week.
• Ability to effectively communicate (written and verbal) with internal customers and co-workers.
• Commitment to improving work performance through expanding professional knowledge and growing work experience.
• Ability to excel in a collaborative environment, demonstrate exceptional interpersonal skills, actively contribute to team efforts, and foster a cooperative atmosphere.
• Ability to consistently demonstrate initiative and commitment to achieving excellence, proactively identifying opportunities for improvement, and taking decisive action to drive results.
• Ability to lift and move up to 30lbs.
• Ability to drive for the company with a valid driver’s license and the ability to pass driving record background check.
• Ability to utilize personal vehicle for some work travel AND the ability to rent a car when requested.
• Ability to independently travel domestically to other office locations up to 10% of the time including overnights for training as needed.

Qualifications

• Bachelor’s degree in IT, Finance, Engineering or similar discipline.
• Five or more years of experience in a similar position.
• Three or more years of experience with ERP systems.
• Five or more years of experience working with cross-functional teams.
• Two or more years of experience with Agile methodology.
• Two or more years of experience in IFS Cloud in an industrial or manufacturing environment.
• Possess comprehensive knowledge across four or more of these key areas of IFS: CRM, order management, inventory, service management, project management, finance, and/or HR functionalities.
• Three or more years of Project Coordination and/or Project Management experience including implementation, change management, customization, analysis, reporting, stakeholder engagement, risk management, and/or resource management.
• Experience using platforms based on Oracle.
• Experience supporting multi-site and/or multi-state workforces.
• Curiosity and exposure to AI tools (Microsoft Copilot, ChatGPT, etc.) and the Microsoft Power Platform.
• Familiarity with Experitec’s current IFS environment and business processes.

Skills

• Communication skills.
• Problem-solving skills.
• Project coordination and management skills.
• Technical proficiency with IFS and Microsoft Office.
• Ability to work in a hybrid remote/on-site environment.
• Knowledge of ERP systems and Agile methodologies.
• Experience with AI tools and platforms.
• Understanding of IFS functionalities and business processes.

Benefits

Experitec offers a comprehensive benefits package including medical, accident/critical illness, dental, vision, Health Savings Account, Flexible Spending Account, and Employee Assistance Programs. Additionally, there is an opportunity to become an employee owner after meeting one year of service and 1000 hours, and to receive company stock through our ESOP (Employee Stock Ownership Plan).