Business Analyst (hybrid)

Zirous is an accomplished tech firm based out of West Des Moines, IA. For over 40 years, Zirous has been committed to executing best practices and going above and beyond industry standards to provide viable solutions for customers in data & analytics, marketing technology, revenue operations, cloud adoption, enterprise integration, identity & access management, custom application development, and experience services.

About the role

Zirous is seeking a full-time Business Analyst to work directly with clients and Zirous technologists. This position will work in a hybrid model with remote days each Monday & Friday, as well as on-site days at the West Des Moines, IA office each Tuesday, Wednesday, Thursday. Local candidates within the Des Moines, IA metro will be given priority.

Responsibilities

• Work on a variety of projects as a full-time consultant—length of projects and types of client industries will vary.
• Act as the liaison between the client's team to gather and understand business and technical requirements, and the internal Zirous technical team to build out the requirements. This position will primarily work on data and analytics related projects, with the ability to expand into other divisions of Zirous projects.
• Take the lead role in:
  • Presenting proposals to clients
  • Eliciting requirements
  • Translating and simplifying requirements based on client needs
  • Defining project scope and objectives, prioritizing client business needs
  • Identifying manageable tasks and segmenting those into multiple project phases
  • Creating requirements documentation
  • Managing the entire implementation of the project and communicating appropriately to all Zirous team and client team members
  • Validating solution has fulfilled the requirements
  • Designing, reviewing, and executing test cases
  • Designing, reviewing, and executing process change management
  • Designing, reviewing, and executing training related to technology solution
  • Leading kickoff meeting with clients, identify field mapping requirements, map fields between systems, and test integrations
  • Creating presentations and other documentation for client projects
  • Managing project’s scope, acceptance, installation and deployment
• Work closely with Project Managers and Technical Leads to ensure successful project implementation.
• Project Management tasks, leading project flows through task management tools such as Jira and Monday.com.
• Provide ongoing support to clients as needed post implementation.
• Other duties as assigned.

Requirements

• Bachelor’s degree in Computer Science, Management Information Systems, Information Systems, Supply Chain Management, Business Analytics, Computer Engineering, Software Engineering, or in a related field or equivalent work experience.
• Ability to work a hybrid model within the Des Moines, IA metro.
• 3 - 5 years of business analysis experience working as a liaison between technical and non-technical teams.
• Previous experience working with a project task management tool. Must understand the underlying process and basic concepts around application connectivities with previous configuration experience.
• Ability to effectively manage multiple client projects at one time.
• Previous experience along with interest in data analysis. Digging into data for insights excites you. SQL experience is a plus. Experience with PowerBI is a plus.
• Has demonstrated ability to interact with clients in order to maintain good standing, which includes, but is not limited to, facilitating meetings to gather requirements, documenting business needs and leading status updates. The ability to successfully engage in multiple initiatives simultaneously is a must.
• Must have analytical ability, leadership skills, good judgment, and the ability to work effectively with clients and staff.
• Clear and concise written and verbal communication skills. You can articulate complex technological concepts to engineers and developers and translate for non-engineers/developers. You are adept at navigating technical conversations with both team members and clients alike.

Don't have all of the experience or skills? We encourage you to still apply today! We'll train you and teach you what you don't already know.

Benefits

• Contributing to the success of a high caliber team
• Competitive salary and benefits package including 401(k) match
• An environment that fosters personal and professional growth
• Hybrid model of in-office and work from home days each week
• Flexible scheduling
• Opportunities to work on exciting and varied projects
• Flexible time off (FTO) - Unlimited time off - take what you need while still supporting your team members and Zirous
• Paid holidays
• Cell phone subsidy and discounts through Verizon
• Catered lunches, snacks, beverages, social hours
• On-site gym & shower facility
• Small group activity options outside of work (e.g., sand volleyball, golf league, crafts club, book club)
• Recognition for a job well done! Employee of the Month and Employee of the Year awards with bonus amounts for each
• Lunch and Learns (throughout the year we educate each other on different industry and professional development topics)
• Casual dress - jeans, sweatshirts, and flip flops are all acceptable while in our office or while working from home
• Professional development opportunities: certifications, continued education, speaking engagements, etc.

Schedule

• Hybrid model: remote work on Mondays and Fridays, on-site in West Des Moines, IA on Tuesdays, Wednesdays, and Thursdays.
• Flexible scheduling to meet client and personal needs.