Business Analyst (Hybrid)

What You'll Be Doing

• Partner with business stakeholders to elicit clear business requirements through requirements gathering/JAD sessions.
• Research, analyze and evaluate user requirements to translate and write detailed functional specifications, system change documentation and process workflows.
• Review complex business processes to determine if new systems enhancements, modifications or other changes will meet business needs.
• Serve as a liaison between business users and development teams to ensure shared understanding and alignment.
• Craft wireframes and interactive prototypes of screens, dashboards and reporting interfaces.
• Produce and maintain high-quality documentation, including business requirements, functional specifications, process flows and user documentation.
• Provide ongoing functional and technical support to the business.

Who You Are

• Educated: Bachelor’s degree in business, Information Systems or a related field preferred.
• Experienced: 5 years’ experience in business analysis or technical systems support, with additional experience in software testing/QA.
• Subject Expertise: Knowledge of pension plan administration preferred. Ability to master complex pension system configurations and compliance frameworks is required.
• Analytical: Proven analytical, quantitative and troubleshooting skills. Ability to complete root cause analysis.
• Self-Starter: Self-motivated with ability to work independently. Strong organizational and time management skills to coordinate projects with tight timelines.
• Technically Savvy: Comfortable working with technology and database concepts. Proficient in MS Office tools with advanced skills in Visio, Project, SharePoint and Access.

Who We Are

• Northwest Administrators, Inc. is an industry leader in third-party administration of employee benefits. We administer one of the largest multi-employer pension plans in the country, along with numerous large health and welfare plans.
• If hired, you can expect:
• A salary range of $6,685 - $9,045 per month (dependent on experience & qualifications).
• Medical, Dental (w/Orthodontia), Vision, Rx benefits, disability & life insurance.
• Optional benefits: health flex spending, dependent care assistance & pet insurance.
• A generous 401(k) plan with company base contribution and matching feature.
• Paid Vacation (10 days), Sick Leave (10 days) and Holidays (10 days).

Equal Employment Opportunity

Northwest Administrators Inc. is an Equal Employment Opportunity employer. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, color, religion, national origin, sex, sexual orientation, gender identity or expression, age, physical or mental disability, marital status, amnesty, veteran status, citizenship, family medical history or genetic information or any other characteristic protected by local, state, or federal laws. NWA prohibits any discrimination or harassment based on any of these characteristics. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact Human Resources at HR@nwadmin.com to request accommodation.