Business Analyst (Family Support Systems Analyst)
About the role
Join the team shaping Ohio’s child welfare and home visiting data systems. As a Family Support Systems Analyst you’ll provide technical and programmatic support for statewide platforms like Ohio SACWIS, BIC, ROM, and TEAM Ohio. You’ll help ensure these systems meet federal and state requirements while improving outcomes for children and families.
Responsibilities
- Provide technical assistance to developers and contractors on child welfare.
- Interpret federal and state policies to guide system design and compliance, by creating business rules, workflow diagrams, data models and system specifications.
- Develop and test performance criteria, user scenarios, and data conversion plans.
- Create training materials, webinars, and user documentation.
- Deliver help desk support to county and private child welfare agencies and internal and external stakeholders.
- Conduct system trainings and monitor user engagement and system usage.
- Analyze data, generate reports, and support federal reporting requirements.
- Represent DCY at meetings, conferences, and public engagements.
Qualifications
- Extensive knowledge in Microsoft productions, including Word, Excel and Power Point.
- Previous experience with the Child Welfare population.
Pay
Unless required by legislation or union contract, starting salary will be step 1 of the salary range associated with this position. New hires advance to the next step in the range after 6 months and annually thereafter. Based on collective bargaining and legislative activity, there may be cost of living increases awarded annually. Additional longevity supplements begin after 5 years. The current wage progression for this position is in the table below.
Background Check Information
The final candidate selected for the position will be required to undergo a criminal background check. Criminal convictions do not necessarily preclude an applicant from consideration for a position. An individual assessment of an applicant's prior criminal convictions will be made before excluding an applicant from consideration.
Status of posted positions
You can check the status of your application online by signing into your profile and clicking the “My Jobpage” tab to view completed submissions and submission details. If you have questions other than your applications status, please direct them to DCY.HumanResources@childrenandyouth.ohio.gov.
Agency Overview
Our mission is to promote positive, lifelong outcomes for Ohio youth through early intervention, quality education, and family support programs. At DCY, we offer our employees a rewarding work experience in public service helping Ohioans achieve a sustainable lifestyle that includes generous benefit options and a flexible work life balance making our agency a great place to work!
Location Requirements
DCY’s core hours of operation are Mon-Fri from 8:00am to 5:00pm, however, daily start/end times may vary based on operational need across DCY divisions. Employees may begin as early as 7:00am & as late as 9:00am, based on supervisory approval. This position performs work on-site daily at DCY’s office space.