Business Analyst(EHR )

Business Analyst(EHR ), Richmond, VA, US Business Analyst Job Summary The EHR Stability Analyst plays a vital role in ensuring the successful deployment, adoption, and continuous improvement of the Virginia Department of Health’s Electronic Health Record (EHR) system. This role supports Local Health District end users, evaluates workflow needs, documents enhancement opportunities, and partners with technical teams, business stakeholders, and vendor organizations to ensure the EHR aligns with operational and clinical requirements. The analyst will also contribute to interim solution development and help define strategies for long-term system improvements. Responsibilities Provide responsive support to EHR users across Local Health Districts.Triage, troubleshoot, and escalate issues appropriately.Monitor and maintain key EHR workflows, processes, and procedures.Engage with stakeholders to understand operational needs, evaluate current EHR capabilities, identify gaps, and recommend effective alternative solutions.Gather, analyze, and document business requirements for system enhancements.Develop user stories, acceptance criteria, and other Agile documentation as needed.Support functional, integration, and user acceptance testing.Collaborate effectively with cross-functional technical, clinical, and business teams.Produce clear user documentation, job aids, and training materials. Required Skills & Experience Experience providing application support, preferably in healthcare environments.Strong skills in requirements documentation and enhancement analysis.Excellent analytical, communication, and problem-solving abilities.Understanding of clinical, pharmaceutical, and patient billing workflows.Experience participating in structured testing cycles.Proficiency with MS Office, Microsoft Teams, SharePoint, and Visio. Preferred Qualifications Experience supporting or implementing EHR systems.Knowledge of Oracle Health / Cerner platforms and public health workflows.Experience with SQL, Oracle databases, or web application environments.Familiarity with Agile methodologies and documentation practices. Ideal Candidate The ideal candidate is a proactive, detail-oriented analyst who excels at supporting both technical and business functions. They work effectively with stakeholders at all levels, ensure user needs are clearly understood, and help drive meaningful enhancements that strengthen EHR stability and usability. Skill Matrix Provide responsive support to EHR users across Local Health Districts. Required 5 YearsTriage, troubleshoot, and escalate issues appropriately. Required 7 YearsMonitor and maintain key EHR workflows, processes, and procedures. Required 5 YearsEngage with stakeholders to understand operational needs, evaluate current EHR capabilities, identify gaps, and recommend effective alternative so Required 7 YearsGather, analyze, and document business requirements for system enhancements Required 7 YearsDevelop user stories, acceptance criteria, and other Agile documentation as needed. Required 7 YearsSupport functional, integration, and user acceptance testing. Required 7 YearsCollaborate effectively with cross-functional technical, clinical, and business teams. Required 7 YearsProduce clear user documentation, job aids, and training materials. Required 7 YearsExperience providing application support, preferably in healthcare environments. Required 5 YearsStrong skills in requirements documentation and enhancement analysis. Desired 5 YearsExcellent analytical, communication, and problem-solving abilities. Desired 5 YearsUnderstanding of clinical, pharmaceutical, and patient billing workflows. Desired 5 YearsExperience participating in structured testing cycles. Required 7 YearsProficiency with MS Office, Microsoft Teams, SharePo Required 7 YearsExperience supporting or implementing EHR systems. Required 7 YearsKnowledge of Oracle Health / Cerner platforms and public health workflows. Required 3 YearsExperience with SQL, Oracle databases, or web application environments. Desired 5 YearsFamiliarity with Agile methodologies and documentation practices. Desired 5 YearsSupport Go-Live Related Activities Required 2 Years Benefits At IntelliBee Long-Term Stability: Join us on a multi-year opportunities with room to grow.Comprehensive Health Coverage: Access quality healthcare benefits to keep you and your family well.Future Planning: Enroll in our 401(k) program and invest in your financial security.GC Assistance: We support immediate Green Card processing, if required. Date Posted:08-Oct-2026