Business Analyst eCourts

Job Title: Business Analyst eCourts Location: Trenton, NJ About The Role We are seeking a Business Analyst with experience in Agile methodologies, requirements gathering, and end-user support to support eCourts projects. The ideal candidate will work on fast-paced initiatives involving the modernization of paper-based processes into web-based applications. Strong organizational, communication, multitasking, and customer service skills are essential. Experience with Pega is preferred. Key Responsibilities Gather, analyze, and document business requirements for web-based applications.Create Business Requirements Documents (BRDs), Functional Requirements Documents (FRDs), use cases, user stories, and workflows.Develop user interface and user experience mockups using design tools.Analyze existing business processes and recommend improvements to streamline workflows.Prepare test plans, test scripts, and supporting testing documentation.Support application testing and validate solutions against business requirements.Create user training manuals and conduct user training sessions and demonstrations.Provide end-user support and collaborate with business and technical teams throughout the SDLC.Participate in Agile ceremonies and coordinate with stakeholders to clarify requirements.Take initiative, manage multiple priorities, and ensure timely delivery of project tasks. Required Qualifications Four-year college degree or equivalent education.Experience working across the complete Software Development Life Cycle (SDLC), including Agile methodologies.Strong experience in requirements gathering, business analysis, and technical documentation.Experience creating BRDs, FRDs, use cases, user stories, workflows, and test documentation.Experience with end-user support and tools such as Microsoft Visio and Adobe XD.Ability to gather information through interviews, observation, surveys, meetings, and document reviews.Experience developing test plans and test scripts and conducting software testing.Strong analytical skills and the ability to assess complex business processes.Excellent communication, customer service, organizational, and problem-solving skills. Preferred Qualifications Experience with Pega applications.Experience in end-user support, help desk, or customer service.Experience creating UI/UX mockups using Adobe XD or similar design tools.Experience with web-based application development or business process modernization projects