Business Analyst - Digital Products

Job Summary

Roadrunner’s Smart Long Haul is revolutionizing the industry with significant investments in technology, a culture of continuous improvement, and intelligent and efficient direct routing. A Top 100 Trucking company by Inbound Logistics and a Top Tier Service Carrier by Mastio, Roadrunner is an LTL industry leader on the rise. As a long-haul, metro-to-metro LTL carrier, Roadrunner offers more direct routes than any other nationwide Less-than-Truckload carrier in the United States. With a nationwide presence, terminals across 40+ markets, and more than $400 million in revenue, the company’s Smart Long-Haul Network is the preferred choice for shippers looking to move freight quickly and reliably. Roadrunner is growing and looking for a highly motivated Business Analytics Analyst to join our winning team.

Job Requirements

• Strong driver with a quality mindset and a very structured and methodological approach
• Familiarity with design thinking, user-centric design, and attention to detail
• Experience with the latest developments and tools in QA for mobile and web development
• Great collaboration and negotiation skills
• At least 2 years of experience with business analysis or requirements definition in a trucking, logistics, or supply chain-related business with a focus on mobile technology
• Experience with Microsoft DevOps, Atlassian Jira, or similar project tracking software
• Understanding of modern technology and its capabilities
• Curious mind with a never-ending drive to improve user experience through software and process improvements
• Excellent written and oral communication skills, as well as presentation and facilitation skills
• Excellent interpersonal skills, with the ability to effectively communicate technical concepts to both technical and non-technical audiences

Job Functions

• Design and drive the development of the features that drive the operations efficiency and help transition Roadrunner into premium and industry leader
• Collaborate with users and operations and translate product requirements into feature sets, delivering value to Roadrunner
• Take ownership of features throughout the product lifecycle—from discovery and implementation to release and iteration
• Contribute to improving mobile development processes, tooling, and standards
• Providing overall process and systems analysis and design support
• Clarifying change requests with the business to ensure there is enough information to initiate the change request
• Executing functional tests and evaluating results to ensure accuracy and quality of complex system changes
• Providing training and operational support
• Providing demos to the end users as required

Physical Demands and Work Environment

• Sedentary physical activity performing non-strenuous daily activities of an administrative nature
• Regularly required to sit, walk, stand, reach/handle items, work with the fingers, and talk and hear others in conversations via the phone or in person
• The noise level in the work environment is usually moderate

Compensation

The compensation for this role is $70,000 to $85,000 per year.

Job Location

Downers Grove, IL

Benefits

• Paid Holidays
• Medical Insurance
• Dental Insurance
• Vision Insurance
• Life Insurance
• 401k