Business Analyst- Defense Travel Systems

About the role

Amyx is seeking a Business Analyst to support the Defense Health Agency program in Falls Church, VA. This individual will serve as a Defense Travel Administrator (DTA), coordinating and providing advice, assistance, and guidance on a wide variety of travel-related requirements for the Defense Travel System (DTS) and Government Travel Charge Card (GTCC) program.

Responsibilities

• Monitor the integrity of travel program requirements and conduct professional analysis of procedures, methods, and practices relative to travel program needs.
• Serve as a liaison with a dispersed customer/support base, including DOD’s Defense Travel Management Office (DTMO), Defense Finance and Accounting Service (DFAS), Government Travel Card Administrators, and various civilian sector organizations.
• Monitor functional aspects of the DTS to ensure continued successful operation.
• Assist in developing help desk policies, processes, and procedures, and troubleshoot local DTS Tier II Help Desk travel problems.
• Establish and maintain organizations, groups, routing lists, and user profiles within systems.
• Maintain a database of user information and control user access to Privacy Act information and travel documents.
• Assign appropriate permission levels to personnel for their roles in the DTS hierarchy.
• Monitor the processing, reviewing, and approving of DTS travel documents.
• Prepare reports for management on transaction statuses, including delinquent travel card accounts.
• Support the Debt Management Program by monitoring debt issues and problem resolutions.
• Coordinate with Resource Management and Budget to ensure accurate line of accounting.
• Assist in managing the Government Travel Card Program, ensuring applications are processed properly and timely, and advising on issues such as misuse, credit limitations, and delinquencies.
• Develop and maintain a training database to prepare reports for management.
• Perform administrative functions related to travel requirements, policies, and procedures.
• Review and update local policy and guidance due to changes in travel regulations or personnel.
• Assist in developing command policy memorandums, recurring reports, information papers, briefings, and guidance.
• Develop, document, update, and publish local User’s manuals, SOPs, and Business Rules for Travel management systems.

Requirements

• Bachelor’s Degree (required).
• DOD experience (desired).
• DTS experience.
• Ability to communicate accurate information effectively, both verbally and in writing.

Benefits

• Medical, Dental, and Vision Plans (PPO & HSA options available).
• Flexible Spending Accounts (Health Care & Dependent Care FSA).
• Health Savings Account (HSA).
• 401(k) with matching contributions.
• Roth contributions.
• Qualified Transportation Expense with matching contributions.
• Short Term and Long Term Disability.
• Life and Accidental Death & Dismemberment Insurance.
• Basic & Voluntary Life Insurance.
• Wellness Program.
• Paid Time Off (PTO).
• 11 Holidays.
• Professional Development Reimbursement.

Physical Demands

• Ability to sit at a workstation for extended periods.
• Use hands to handle or feel objects, tools, or controls; reach with hands and arms; talk and hear.
• Work on desktop or laptop computers for extended periods, reading, reviewing, and analyzing information, and providing written recommendations or reports.
• Effectively communicate with others verbally and in writing.
• Occasionally lift and/or move moderate amounts of weight, typically less than 20 pounds.
• Regular and predictable attendance is essential.