Business Analyst – CPQ / Salesforce

About the role

Fincons is seeking an experienced Business Analyst with a strong background in CPQ (Configure, Price, Quote), product configuration, pricing, and commercial business processes. The ideal candidate will have experience working with Salesforce CPQ or a similar CPQ/product configuration platform and be comfortable working between business stakeholders and technical teams to translate business needs into functional requirements and system solutions.

Responsibilities

• Gather, analyze, and document business and functional requirements
• Translate business needs into clear functional specifications and user stories
• Support CPQ, product catalog, pricing, quoting, and promotional processes
• Analyze existing business processes and identify opportunities for improvement
• Define requirements for product configuration, pricing rules, discounts, promotions, and approval workflows
• Partner with Salesforce, development, integration, and architecture teams
• Support system integrations and data flows between CPQ/CRM and other enterprise applications
• Participate in solution design, testing, UAT, implementation, and production support
• Serve as a liaison between business stakeholders and technical teams

Requirements

• Experience as a Business Analyst, Functional Analyst, Business Systems Analyst, or Functional Consultant
• Hands-on functional experience with CPQ or product configuration solutions
• Experience with Salesforce CPQ or a comparable CPQ platform
• Understanding of product catalogs, pricing, quoting, discounts, promotions, and approval workflows
• Experience gathering requirements and creating functional documentation and user stories
• Understanding of APIs, integrations, and enterprise application workflows
• Strong communication and stakeholder-management skills

Preferred Qualifications

• Salesforce CPQ / Revenue Cloud experience
• Experience with platforms such as Conga CPQ, Oracle CPQ, SAP CPQ, PROS, or similar solutions
• Experience with CRM, order management, billing, or quote-to-cash processes
• Experience working in Agile/Scrum environments
• Familiarity with BPM and workflow/process automation tools