Business Analyst Consultant

About the role

To facilitate and monitor key project scope, tasks, documentation, timeline and issues in coordination with the entire project team, to ensure its completion and/or resolution.

Responsibilities

• Understand business needs and objectives
• Create clear and concise documentation on processes, user stories, and requirement specifications
• Manage the team to ensure fulfillment of requests and resolution of defects and/or production incidents
• Assess and validate system-related issues through first-level isolation and resolution
• Coordinate and monitor production incidents by properly documenting and escalating reported incidents to the appropriate party to ensure resolution and completion of assigned deliverables
• Coordinate with the technical team on the development/enhancement of assigned application systems to ensure accuracy of programming based on approved user requirements
• Lead UAT and integration activities and coordinate testing with system users to ensure implementation within the target date

Skills/Experiences Required

• Must have experience in a Credit Card Management System as a Business Analyst
• At least 5 years of related work experience
• Strong business process understanding and analysis with the ability to propose solutions
• Strong written, verbal, and collaboration skills
• Experience in Card Management Systems
• Knowledgeable in daily operations and accounting is preferable