Business Analyst, Commercial Operations

About the role

The Business Analyst, Commercial Operations, supports the day-to-day analytics, reporting, and operational needs of the Rare Disease commercial business. This role is responsible for producing and maintaining recurring sales and commercial performance reports, supporting ad-hoc analysis requests, and ensuring accurate reporting and timely analytical support.

Responsibilities

• Produce and maintain recurring Rare Disease sales and commercial performance reports using Excel, Power BI, CRM, and other reporting tools.
• Support ad-hoc analysis requests for Rare Disease from Sales, Marketing, Commercial Operations, Patient Access, Finance, and leadership teams.
• Support Rare analytics with data pulls, report refreshes, variance checks, business review preparation, and follow-up analysis.
• Validate data across internal and external systems and investigate discrepancies to ensure reporting accuracy.
• Aid with data reconciliation and information flow across commercial reports, dashboards, and source systems to help ensure consistency in how performance metrics are defined and interpreted.
• Cook with cross-functional teams to translate business needs into reporting updates, data pulls, dashboard enhancements, and operational support.
• Track KPI performance and help prepare materials for monthly and quarterly business reviews.
• Document business rules, process flows, and user guides to support consistency and knowledge transfer.
• Identify opportunities to improve data quality, reporting efficiency, and automation.

Requirements

• Bachelor’s degree in Business, Finance, Analytics, Economics, Statistics, or related field.
• 1–3 years of relevant experience in analytics, sales operations, finance, commercial operations, consulting, or related field.
• Strong Excel and PowerPoint skills.
• Experience with BI tools such as Power BI or Tableau.
• Exposure to CRM systems such as Salesforce.com or Veeva CRM.
• Strong analytical aptitude and attention to detail.
• Effective communication and collaboration skills.
• Strong problem-solving skills with ability to work independently in a fast-paced environment.

Qualifications

• Bachelor’s degree in Business, Finance, Analytics, Economics, Statistics, or related field.
• 1–3 years of relevant experience in analytics, sales operations, finance, commercial operations, consulting, or related field.
• Strong Excel and PowerPoint skills.
• Experience with BI tools such as Power BI or Tableau.
• Exposure to CRM systems such as Salesforce.com or Veeva CRM.
• Strong analytical aptitude and attention to detail.
• Effective communication and collaboration skills.
• Strong problem-solving skills with ability to work independently in a fast-paced environment.

Skills

• Bachelor’s degree in Business, Finance, Analytics, Economics, Statistics, or related field.
• 1–3 years of relevant experience in analytics, sales operations, finance, commercial operations, consulting, or related field.
• Strong Excel and PowerPoint skills.
• Experience with BI tools such as Power BI or Tableau.
• Exposure to CRM systems such as Salesforce.com or Veeva CRM.
• Strong analytical aptitude and attention to detail.
• Effective communication and collaboration skills.
• Strong problem-solving skills with ability to work independently in a fast-paced environment.

Benefits

The position may require periodic evening and weekend work, as necessary to fulfill obligations. Periodic overnight travel is expected. The anticipated base salary range for this position is $91,000 - $114,000. We are committed to offering competitive compensation. Starting pay is determined based on a variety of factors, including the role, job-related knowledge, skills, experience, education, location, and business needs. Employees are eligible for equity or long-term incentive awards, where applicable. Field Sales role employees are eligible for a quarterly commission structure. Non-Sales role employees are eligible for an annual bonus. The Company also offers a comprehensive benefits package that includes additional elements such as paid time off benefits, various health, vision, and dental insurance options, 401(k) retirement benefits and more for eligible employees. Details about these and other offerings will be provided at the time a conditional offer of employment is made. Candidates are always welcome to inquire about our compensation and benefits package during the interview process. Individuals hired as temporary employees, interns, and preceptors are not eligible for commissions, bonuses, and/or long-term incentive or equity awards. Eligibility for other benefits will be based on plan documents.

Pay

The anticipated base salary range for this position is $91,000 - $114,000. We are committed to offering competitive compensation. Starting pay is determined based on a variety of factors, including the role, job-related knowledge, skills, experience, education, location, and business needs.

Schedule

This is a hybrid role based in Xeris’ Chicago office and requires a minimum of three days per week in the office. On-site requirement may change at management’s discretion. Travel expected up to 10%, including periodic overnight travel as business needs require.