Business Analyst - Claims Editing

About the role

This role supports the product management team across the full lifecycle of product development. This position requires a solid foundation in product management principles, intermediate analytical capabilities, and growing autonomy in managing product-related initiatives. The ideal candidate demonstrates initiative, cross-functional collaboration, and the ability to translate data into actionable insights that drive product success.

Responsibilities

• Define and refine product requirements and user stories with moderate independence.
• Conduct targeted market and customer research to inform feature prioritization.
• Analyze usage data and customer feedback to identify pain points and improvement areas.
• Build and maintain dashboards using tools like Power BI or Tableau to visualize product KPIs.
• Facilitate sprint planning and backlog grooming sessions with engineering and design.
• Collaborate with marketing on go-to-market planning and messaging alignment.
• Document release notes and product updates for internal and external stakeholders.

Requirements

• Bachelor’s degree and 2+ years business analyst experience
• At least 2 years working in healthcare (claims processing, corrected claims, clinical coding)
• Proficiency using AI tools skillfully with an understanding of how to develop/create intelligent prompts and/or agents
• Proficiency in data analysis tools (e.g., Excel, SQL) and product management platforms (e.g., Jira, Confluence)
• Strong communication and presentation skills
• Demonstrated ability to work independently and collaboratively in a fast‑paced environment
• Unable to proceed with candidates who require visa sponsorship now or in the future

Skills

• Data analysis (Excel, SQL)
• Product management tools (Jira, Confluence)
• AI prompt/agent development
• Communication and presentation
• Cross‑functional collaboration

Location: Zelis is headquartered in the U.S., with multiple locations across the country and in Hyderabad, India. Hybrid work arrangement; in‑office presence guided by team and business needs.