BUSINESS ANALYST (CA)

About the role

OCHIN is a rapidly growing national nonprofit health IT organization with over two decades of experience transforming health care delivery to drive health equity. The Business Analyst supports OCHIN’s mission by coordinating and delivering integrated products and services from preferred technology partners to member organizations. This role combines business analysis with project coordination, ensuring successful implementations, workflow optimization, and stakeholder alignment.

The Analyst gathers and interprets business and technical requirements, manages timelines and deliverables, and provides subject matter expertise on supported products and systems. Acting as a bridge between technical teams, vendors, and internal stakeholders, the Analyst drives process improvements, resolves issues, and supports strategic initiatives that advance organizational goals.

Please note: This position is funded through a contract. Continued employment is contingent upon contract renewal or extension, and organizational needs.

Responsibilities

• Lead and coordinate assigned projects from initiation to completion, ensuring timelines, deliverables, and quality standards are met.
• Proactively identify risks and implement mitigation strategies to maintain momentum.
• Gather, document, and translate business and technical requirements into clear, actionable plans for implementation teams.
• Assess impacts of proposed changes and provide recommendations that support operational efficiency and member success.
• Collaborate with interdisciplinary teams, external vendors, and member organizations to align on project goals, expectations, and outcomes.
• Facilitate effective meetings, maintain transparent communication, and produce clear project documentation.
• Evaluate workflows and operational processes to identify opportunities for improvement. Lead or contribute to initiatives that streamline operations, enhance system functionality, and improve service delivery.
• Provide subject matter expertise on supported products and systems. Share knowledge with colleagues, mentor less experienced team members, and contribute to a culture of continuous learning and professional growth.

Requirements

• Bachelor's degree in data analytics or related field; master's degree preferred.
• Minimum 3 years of experience in Healthcare, Healthcare IT, Project Coordinator, or Business Analyst role, or experience project managing including presenting/meetings, communications, and tracking progress from beginning to end.
• Experience creating and training workflows and communicating between teams and customers.
• Ability to create documentation tools that are usable for audiences in support of a product.
• Superb attention to detail and a rigorous focus on delivering quality output by documenting findings.
• Excellent communication skills, including the ability to speak knowledgeably with members of both the business, technology, and leadership teams.
• Strong time management and organization skills.
• Strong analytical skills and ability to synthesize and clearly communicate findings of analysis into presentations.
• Strong teamwork, interpersonal, relationship, and collaboration skills.
• Adaptable and capable of working in fast-paced environments.
• Desire to take ownership, be creative with problem solving, and pro-actively secure the objectives of the business.
• Working knowledge of Epic applications and workflows preferred.
• Bachelor’s Degree or equivalent experience required.
• COVID-19 vaccination required as a condition of employment.

Work Environment

• Constant interpersonal skills, teamwork, and customer service.
• Frequent creativity, mentoring, presentations, and teaching.
• Occasional decision making and independent judgment or action.
• Reading, speaking, writing, and understanding English.
• While performing the duties of the job, the employee is regularly required to sit for long periods of time; stand and walk; use hands to finger, handle or feel; reach with hands and arms.
• This position requires a virtual home-office environment, working remotely.
• The role routinely uses standard office equipment such as computers and mobile devices.
• Travel is required to support OCHIN’s business requirements for go-live installations or training which may require travel by air, vehicle, or train.
• Travel required up to 20% nationally for on-site Go Live support based on business needs.
• Work from home requirements include the ability to work independently and efficiently from a home office environment with high-speed internet service in a distraction-free workplace.

Pay

OCHIN uses broadened pay ranges to support equitable and market-aligned compensation practices. The final offer will be based on a variety of factors, including relevant skills, certifications, education, experience, training, responsibilities, internal equity, and market data.

$74,519 - $119,231