Business Analyst (Banking)
About the role
Develop and define the Check Operations model, supporting the retail bank.
Build/Review requirement documentation, identify, assist with testing plans, and develop appropriate measurement tools for monitoring output results.
Act as a subject matter expert for Check Services/processing and associated functions.
Create and maintain operational procedures (guidelines), and process flows.
Work with vendors to deploy Check Services, including exception handling processes.
Create incidents management Check structure by working with internal/external stakeholders.
Work with Finance to develop Check operational general and sub-ledgers, performing appropriate reconciliation functions.
Create internal controls related to assigned areas and tasks.
Foster ongoing engagement with key stakeholders to support business and customer journeys.
Requirements
- Bachelor’s degree preferred, or equivalent work experience required
- 8+ years of Check experience
- Subject Matter Expert with Check Services, including Mobile Check Deposit, Personal Checks, Certified checks, etc
- Self-motivated individual with lean, innovative thought leadership methodologies to drive ongoing enhancements
- Demonstration of keen analytical/problem-solving skills
Qualifications
- Valid U.S. work authorization
- Experience in a similar role
Skills
- Strong analytical and problem-solving skills
- Excellent communication and interpersonal skills
- Ability to work independently and as part of a team
Benefits
Not specified
Pay
Depends on Experience
Schedule
Hybrid