Business Analyst

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Job Title: Business AnalystCategory: Full-TimeApplication Closing Date: November 5, 2026, 5:00 p.m.Application: Click Here Salary And Benefits $28.46 Per Hour MinimumAnnual Step for Performance Pay Adjustments12 Paid Holidays Per Year12 Vacation Days Minimum, Earned Per Year12 Sick Days Earned Per YearMedical, Dental, Vision, and Life Insurance Benefits401(a) Retirement Plan and Social Security Coverage457 Deferred Plan OptionsEducation/Tuition Assistance Program; and Training and Development OpportunitiesEmployee Assistance Program – to include Mental Health Assistance/Services APPLY NOW Essential Job Functions Serves as an analytical and operational bridge between departmental data, financial planning, and water utility operations by gathering, analyzing, and reporting business intelligence. Assists leadership with budget preparation, revenue and expenditure tracking, operational performance tracking, process optimization, grant lifecycle management, and contract monitoring to enhance fiscal responsibility and operational efficiency across the Water Department. Collaborates with the Director, Assistant Director, and Fiscal Manager to maintain financial records, models, and analytical data needed to develop and balance the annual operating and capital budgets. Calculates utility revenues, tracks operational and personnel expenses, and conducts variance analyses to ensure financial accuracy and budget integrity. Builds database queries, manages data extraction and transformations across departmental data sources, and troubleshoots business intelligence software tools to identify operational trends, cost drivers, and process inefficiencies. Participates in cross-functional team meetings to gather reporting, dashboard, and performance requirements from operational divisions. Prepares clear, actionable statistical reports, dashboards, and visual presentations to support data-driven decision-making for executive leadership and public presentation. Collects, maintains, and analyzes maintenance and utility operational performance data to recommend workflow enhancements, cost-saving measures, and updates to departmental Standard Operating Procedures. Writes and maintains technical and end-user documentation, providing guidance and cross-training to staff on departmental software tools and reporting systems. Manages the full lifecycle of departmental grant applications, including research, tracking, compliance monitoring, and reporting. Tracks and maintains status updates, compliance deadlines, and milestones for departmental contracts, leases, agreements, and intergovernmental loans. Performs related administrative, analytical, and special project duties as assigned to support modernizing information systems, data governance, and departmental performance metrics. Knowledge, Skills & Abilities Thorough knowledge of business data analysis, statistical modeling, database structures, and financial principles related to utility or municipal budgeting and revenue forecasting. Strong proficiency in data mining, query development, spreadsheet modeling, and business intelligence reporting software. Knowledge of data extraction, transformation, and validation methods across multiple database environments. Ability to analyze complex numerical figures and operational workflows to identify inefficiencies and recommend practical, cost-effective solutions; conduct requirements-gathering sessions with cross-functional operational teams; research, prepare, manage, and report on municipal grant applications and external funding sources; and establish and maintain effective, collaborative working relationships with department leadership, staff, City officials, and external partners. Excellent written and verbal communication skills, with the demonstrated ability to translate complex data into clear, understandable reports, standard operating procedures, and training documentation for management, staff, and the public. Minimum Education & Experience Graduation from an accredited four-year college or university with a Bachelor's Degree in Business Administration, Public Administration, Finance, Accounting, Data Analytics, Computer Information Systems, or a closely related field. Minimum of two to three years of progressively responsible professional experience in data analysis, financial analysis, utility accounting, or business process improvement. An equivalent combination of education, training, and experience that provides the required knowledge, skills, and abilities may be substituted. Special Requirements Possession of a valid Florida Driver's License with a good driving record as determined by the City of Winter Haven. Absence of non-prescribed controlled substances in the applicant's system as verified through a screening process administered by a laboratory approved by the City of Winter Haven. Designated as an Essential Employee for emergency preparation and disaster response operations. Physical / Environmental Factors Must have the physical ability, strength, and flexibility to perform the job functions in the work environment, which primarily involves sedentary office work utilizing computers, keyboards, monitors, and standard office equipment. Requires visual acuity for reading detailed spreadsheets, code/queries, and technical reports. Reasonable accommodations will be made for otherwise qualified individuals with a disability. APPLY NOW AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER AND A DRUG-FREE WORKPLACE Our Mission: Enriching lifestyle through exceptional service. Job Details Category Full Time Status Open Posted October 22, 2026 2:15 PM Closing November 5, 2026 5:00 PM