Business Analyst

About the Role

Develop, research, test, and implement business process improvements, procedures, and system changes. Evaluate business process changes to identify and document business impacts and benefits. Act as a subject matter expert to provide business requirements for process improvements and system enhancements.

Responsibilities

• Conduct effective interviews and research to determine and document stakeholders, business needs, and requirements.
• Create and analyze workflow diagrams.
• Review technical design deliverables to ensure business objectives are reached.
• Provide training, including identification of needs, development of materials, communications of changes, manuals, etc.
• Provide post-implementation support, such as problem resolution, adjustments to new procedures, and change management.
• Develop presentations of materials, models, findings, plans, and/or conclusions.
• Continually look for process improvement strategies.
• Regularly exercise discretion and independent judgment in the performance of job duties.
• For remote or hybrid roles, demonstrate a high level of engagement in virtual environments, including maintaining camera presence during meetings to support effective communication and team alignment.

Requirements

• Bachelor’s Degree in Business Administration or related field or equivalent experience.
• 2+ years of experience in data gathering, research & analytics, problem identification, and presenting solution recommendations.
• Experience with financial and risk analysis, making recommendations, and preparing business cases including cost-benefit analysis.
• 2+ years of experience using project planning techniques and methodologies.
• 2+ years of business process analytics skills in Excel, flowcharting, activity diagrams, and workflow models.
• Understanding and ability to explain related IT systems and their impacts.
• Ability to multitask and work in a team environment.
• Ability to effectively communicate information to a wide variety of technical and non-technical individuals or groups.

Pay

Salary range: $58,656.00 - $92,328.00. This role may include eligible bonuses and commissions. Actual pay will be determined based on experience and other job-related factors permitted by law.

Benefits

For more information regarding VSP Vision benefits, click here.