Business Analyst

About the role

Duration: 6+ Months

Location: MN-Inver Grove, 100% Remote

Every Turnberry consultant belongs to a practice, an internal group of consultants and leaders with shared experience and expertise. Each of these practices aligns to one of the core services Turnberry offers to clients. As a Business Analyst, you will join Turnberry's Business Transformation practice. Turnberry's Business Transformation practice is dedicated to diagnosing and addressing core business challenges including regulatory compliance, full-scale implementation, managing change and driving continuous improvement across transformation initiatives.

Responsibilities

• Lead the discovery effort to fully document the existing CRM system, including its capabilities, workflows, and dependencies, using techniques such as process mapping and gap analysis
• Participate in and help facilitate discussions to disposition each capability, support decisions on where and how each will be migrated
• Translate discovery findings and disposition decisions into a detailed project plan, and support execution of that plan, including Epics, Features, User Stories, and acceptance criteria within ADO
• Identify and recommend process or application improvements that align with the target-state technology solutions
• Manage and help resolve project-related incidents, perform root cause analysis, and recommend corrective actions as needed
• Create and maintain project documentation, including current-state and future-state process maps, roadmaps, use cases, and user personas, in collaboration with the Product Delivery Manager
• Participate in Agile/Scrum ceremonies and apply Agile principles throughout the engagement
• Ensure client IT Methodology and best practices are followed throughout the project
• Identify and communicate workplace hazards, and follow all client safety policies, procedures, and regulations

Qualifications

• Strong written and verbal communication skills, with the ability to convey ideas clearly and collaborate effectively with stakeholders and team members
• Experience serving as a primary or lead Business Analyst on a project, including independently soliciting and documenting requirements
• Experience leading or contributing significantly to system discovery efforts, such as documenting existing processes, capabilities, and dependencies
• Demonstrated experience collaborating with developers and quality assurance analysts to deliver initiatives
• Ability to work independently with minimal supervision, escalating only complex or ambiguous issues
• 3+ years of experience as a