Business Analyst

This role operates within a Philippine travel agency and tour operator specializing in domestic and international packages, groups, corporate/incentive travel, ticketing, hotels, transfers, and visa assistance. The Business Analyst’s distinct contribution is ensuring data and reporting reliability in this fast-paced environment.

About the role

The Business Analyst maintains clear separation between confirmed facts, pending dependencies, and exceptions while executing business-focused analysis. All work must leave a visible source, owner, status, and next action to ensure traceability and accountability.

Responsibilities

• Document business-focused analysis with dashboard reporting, ensuring each checkpoint includes a visible source, owner, status, and next action.
• Maintain role documentation with status tracking, following a business-focused, analysis-led work profile.
• Reconcile data validation with deadline management, keeping dependencies and exceptions clearly separated.
• Coordinate documentation with reporting to ensure all work is traceable and ready for the next authorized teammate.
• Review quality control with workflow management, surfacing repeated errors before they cause downstream rework.
• Apply judgment around follow-up, especially when analysis depends on external confirmations rather than assumptions.

Requirements

• Use Travbest Workflow Context and Data Analysis confidently in the context of a Philippine travel agency and tour operator.
• Apply data accuracy without losing track of evidence or deadlines.
• Document process compliance and issue escalation decisions clearly, ensuring reasoning remains transparent.
• Ensure role-specific handoffs combine data accuracy, reporting, and Travbest workflow context; work remains open if these signals are not current.

Pay

Base salary: $50,000–$75,000 per year.

Schedule

Full-time, 100% remote within the United States.