Business Analyst

Responsibilities

• Elicit, analyze, and document business and functional requirements, including user stories, acceptance criteria, and process artifacts.
• Partner with business SMAs, product owners, and delivery teams to refine requirements and ensure shared understanding.
• Develop current and future state process flows, data models, and functional specifications for risk applications.
• Support impact assessments across integrated systems, including homegrown applications and third party platforms.
• Define and execute User Acceptance Testing (UAT), including test case development, defect tracking, and validation of outcomes.
• Conduct data analysis activities, including identification of critical data elements, data mapping, and data flows.
• Contribute to product and solution discussions by applying risk domain knowledge and proposing improvements to risk capability enablement.

Qualifications

• BA/BS and 5+ years of experience as a business analyst or product analyst, preferably in risk, compliance, or regulatory domains.
• Working knowledge of Enterprise Risk Management processes and risk technology solutions.
• Experience supporting ServiceNow IRM or similar GRC platforms.
• Strong analytical skills with the ability to translate complex concepts into clear documentation.
• Experience working in Agile or hybrid delivery environments.
• Strong collaboration and communication skills.