Business Analyst

Description Overview

The Business & Process Analyst supports the organization by evaluating business needs, documenting requirements, assisting in the selection of technology solutions, and optimizing processes across IT-supported operations. This role acts as a bridge between business stakeholders and technical teams, ensuring technology satisfies users' needs while creating workflow efficiencies and aligning with organizational goals.

Key Responsibilities

• Collaborate with business units to gather, analyze, and document functional and technical requirements.
• Map, assess, and improve existing business processes, identifying opportunities for efficiency, automation, or system enhancement.
• Translate business needs into clear specifications for IT developers, system administrators, and vendors.
• Support IT project teams through requirements validation, testing, and change management activities.
• Conduct workflow analysis, data validation, and root cause investigations for system or process issues.
• Develop and maintain process documentation, system diagrams, and user guides.
• Partner with stakeholders to ensure solutions align with organizational policies, technology standards, and strategic objectives.
• Absorb and assist in evaluating technology options and recommending improvements to systems, processes, and operational practices.

Preferred Skills

• Relevant professional certification(s) from the International Institute of Business Analysis (IIBA), Project Management Institute (PMI), Lean Six Sigma, ITIL, COBIT, etc.
• Deep knowledge of requirements gathering methods, process improvement techniques, and testing practices.
• Strong analytical, problem solving, and process modeling skills.
• Ability to communicate clearly with both technical and non-technical audiences.

Top Skills

• Business analysis
• Process Improvement
• Requirements gathering

Additional Skills & Qualifications

• Key Challenges: Business units often present requests that are incomplete or poorly defined. IT managers and SMEs are currently performing BA work in addition to their primary responsibilities. There is a need for deeper requirements gathering and process analysis before technology solutions are designed. Existing business processes frequently need to be analyzed and improved before automation occurs.

Core Responsibilities

• Conduct requirements gathering sessions with business units.
• Analyze current-state workflows and operational processes.
• Document business and functional requirements.
• Identify inefficiencies and opportunities for process improvement.
• Create future-state process recommendations.
• Produce workflow diagrams and supporting documentation.
• Partner with technical teams to translate business needs into solution designs.
• Support the project lifecycle alongside the Portfolio Manager.

Business Analysis vs. Process Improvement

LFUCG described the role as approximately: 70% Business Analyst 30% Business Process Improvement Analyst. The organization views business analysis as the primary focus, while process improvement serves as a complementary skill set.

Documentation Expectations

• Potential deliverables include: Business requirements documents (BRDs). Process maps. Workflow diagrams (Visio). Project and initiative documentation that helps mature organizational practices.

Technical Expectations

• Minimal technical requirements. Not expected to create technical specifications or detailed system designs. Needs enough technical awareness to understand systems and business workflows.

Testing Expectations

• May participate in testing activities. Primary responsibility remains requirements validation rather than test creation. Not expected to function as a QA analyst.

Experience Level

Intermediate Level

Job Type & Location

This is a Contract position based out of Lexington, KY.

Pay And Benefits

• The pay range for this position is $50.00 - $55.00/hr.
• Eligibility requirements apply to some benefits and may depend on your job classification and length of employment.
• Benefits are subject to change and may be subject to specific elections, plan, or program terms.
• If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Lexington, KY.

Application Deadline

This position is anticipated to close on Jul 31, 2026.