Business Analyst

Location: Rockville, MD • Type: Direct Hire • Work Authorization: W2 only — no C2C

About the role

We’re hiring a Business Analyst to support large-scale health/enterprise technology initiatives. You’ll partner with business and technical teams to understand current processes, identify gaps, define requirements, and help deliver solutions that improve operations across areas like clinical/research operations, finance, HR, supply chain, and enterprise systems. This is a great fit for someone who enjoys translating business needs into clear requirements and driving improvements across complex, stakeholder-heavy environments.

Responsibilities

• Partner with stakeholders to assess current-state processes, workflows, and operational needs
• Lead requirements gathering through workshops, interviews, and working sessions
• Create BA deliverables such as: process maps / workflows; use cases, user stories, and acceptance criteria; business models and documentation
• Identify pain points, risks, inefficiencies, and opportunities for improvement
• Recommend process and technology solutions aligned to business goals
• Support delivery across the SDLC / Agile lifecycle (requirements, build support, testing/UAT, release, post-go-live)
• Help manage and refine backlogs (prioritization, clarifications, dependency tracking)
• Support UAT coordination, validation, and issue resolution
• Contribute to change management, training, and knowledge/documentation repositories

Requirements

• Bachelor’s degree (IT, Business, Public Health, Health Informatics, or similar). Master’s preferred.
• 6+ years of business analysis experience supporting enterprise systems / modernization efforts
• Strong skills in process modeling, workflow analysis, and requirements management
• Experience with Agile/Scrum and/or SDLC
• Comfort working with tools like Jira, Confluence, Azure DevOps (or similar)
• Familiarity with data/reporting tools such as SQL, Excel, Power BI, Tableau is a plus
• Strong communication skills—able to work with technical teams and non-technical leaders

Preferred Qualifications

• Experience supporting federal health agencies, such as HHS, NIH, NCI, FDA, VA, or DoD programs
• Familiarity with federal contracting environments, governance frameworks, and compliance requirements
• Relevant certifications such as: CBAP (Certified Business Analysis Professional), PMP (Project Management Professional), ITIL Foundation, CPHIMS, Lean Six Sigma (Green Belt or higher)

Benefits

• Medical, dental, and vision coverage options
• Spending accounts
• Life insurance
• Voluntary plans
• 401(k) plan participation

Pay

$100,000 annual salary

Schedule

Hybrid — on-site 2 days per week