Jobs · Analyst · New York

Business Analyst

SWITS DIGITAL Private Limited · New York, NY · 1 mo ago
On-siteAnalystFull-time

What You Ll Do

  • Lead discovery with stakeholders to understand current-state workflows, pain points, controls, and desired outcomes.
  • Distill ambiguity into clarity: write crisp problem statements, scope boundaries, assumptions, risks, and success measures.
  • Translate business needs into delivery-ready artifacts: process flows, user stories, acceptance criteria, and non-functional requirements.
  • Partner with engineers and product owners to refine requirements, resolve tradeoffs, and keep execution unblocked.
  • Support testing and validation: define test scenarios, help with UAT coordination, and ensure delivered features match intent.
  • Maintain traceability: align requirements to outcomes and support auditability where needed (controls, approvals, data lineage).
  • Use AI tools responsibly to accelerate analysis and documentation (summarization, drafting, comparison, gap analysis), while validating accuracy and protecting sensitive information.
  • Communicate clearly and consistently: provide status, decisions, and open questions in a way that builds trust.

What We Re Looking For

  • 5+ years of experience as a Business Analyst, Functional Analyst, Technical BA, or similar role in software delivery.
  • Strong discovery and requirements skills: you can move from conversations to structured, testable requirements quickly.
  • Comfort in technical discussions: APIs, data flows, basic system behavior, and how to ask the right questions of engineers.
  • Excellent written communication your artifacts are clear, concise, and usable by engineering and business partners.
  • Strong stakeholder management: you build rapport, handle conflict professionally, and create alignment without force.
  • Able to think in workflows and data: process mapping, edge cases, exceptions, and operational.
  • High integrity and maturity: you are transparent, consistent, and trusted especially under pressure.

Nice to Have

  • Experience in operations, finance, accounting, or control-oriented domains (reconciliations, reporting, hand-offs, approvals).
  • Familiarity with agile delivery (stories, backlogs, iteration planning), while being comfortable in less mature environments.
  • Experience working with data stores and queries (SQL basics), or partnering on reporting and analytics needs.
  • Exposure to event-driven or workflow-based systems (messaging, orchestration), and understanding how these affect requirements and audit trails.

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