Business Analyst

About the role

STARK is seeking a Business Analyst to join our Information Technology team in New York, NY (Hybrid). In this role, you will serve as a critical bridge between business stakeholders and our development team — translating operational needs into clearly defined Jira stories and supporting the successful delivery of technology initiatives. You will work closely with cross-functional teams across purchasing, finance, warehouse operations, and logistics to document requirements, facilitate discovery, and keep projects on track. This is an excellent opportunity for a driven professional who wants to deepen their experience in a fast-paced, specialty retail environment.

Responsibilities

• Partner with business stakeholders to elicit, document, and validate requirements for technology initiatives.
• Translate business requirements into well-structured Jira epics, stories, and acceptance criteria.
• Conduct gap analysis comparing current-state processes to desired future-state outcomes, identifying areas for improvement or clarification.
• Maintain and prioritize the product backlog in collaboration with the project lead and development team.
• Facilitate requirements workshops and working sessions with business stakeholders and cross-functional teams.
• Support sprint planning, stand-ups, and retrospectives as needed.
• Perform light project management duties including tracking deliverables, coordinating stakeholder communication, and flagging risks or blockers.
• Provide stakeholder communication and status updates, keeping business owners informed throughout the project lifecycle without requiring their attendance at every development meeting.
• Document current-state and future-state business processes using clear, accessible language, including data mapping and field-level documentation where applicable.
• Support change management efforts by documenting what is changing and helping communicate impacts to affected business users.
• Assist the UAT team during testing cycles by clarifying requirements and resolving ambiguities — UAT execution is owned by the testing team.

Requirements

• 2–5 years of experience in a Business Analyst or similar role.
• Demonstrated ability to write clear, actionable Jira stories and acceptance criteria.
• Familiarity with Agile, Scrum, or other iterative project management frameworks.
• Proven ability to facilitate requirements workshops and working sessions with diverse stakeholder groups.
• Strong written and verbal communication skills; comfortable presenting to both technical and non-technical audiences.
• Proficiency with Microsoft 365 (Word, Excel, Teams, and related tools).
• Organized and detail-oriented with the ability to manage multiple workstreams concurrently.
• Bachelor's degree in Business, Information Systems, or a related field — or equivalent work experience.

Qualifications

• Experience in the carpet, rug, textile, or specialty apparel/garment industries.
• Exposure to ERP systems (Infor M3 or similar) or order management platforms.
• Hands-on experience with Jira and project management tools such as Microsoft Planner or equivalent.
• Understanding of software development lifecycle (SDLC) concepts.
• Agile or Scrum certification (CSPO, CSM, PMI-ACP, or equivalent) is a plus.

Pay

The pay range for this role is $85,000 – $95,000 USD per year (New York 780 Building).