Business Analyst

About Sparksoft

Join us at Sparksoft, where we're not just another tech company—we're a catalyst for change. Our mission isn’t just to offer IT solutions; it’s to revolutionize the way you work. We serve a wide range of government clients, delivering impact that’s felt across the nation. Our true strength lies in our people—problem‑solvers and innovators consistently delivering extraordinary outcomes. Through our specialized Innovation Centers we continuously refine our methods, ensuring we remain industry leaders.

Responsibilities

• Solicit, understand, and document health insurance marketplace needs and customers’ business requirements, processes and workflows.
• Research market trends and the ACA landscape to enable development of timely, accurate, and relevant product features and requirements.
• Work with developers to create functional specifications that meet requirements.
• Serve as a subject matter expert to assist developers building system functions, and work with the QA team to test the developed functionality.
• Play a leadership role in a Product Development team that employs Scaled Agile Framework (SAFe) as its guiding process infrastructure.
• Work closely with CMS, Business Development, and other stakeholders (POs, Developers, Testers, Production Support) through each stage of the software development lifecycle.
• Demonstrate both existing and new functionality to CMS stakeholders.
• Perform market and competitive analysis to derive product requirements and contribute to product roadmaps.
• Deliver precise functional specifications including functional hierarchy, workflow, business rules, interface design and definitions, outstanding issues, data analysis, and data mapping to clients and development staff.
• Interact directly with federal agencies to document interface requirements and facilitate integration testing activities.
• Gather requirements and help build and document specifications for development.
• Update and maintain a Requirements Traceability Matrix.
• Conduct gap analysis between application and stated customer requirements and collaborate with architects and developers to estimate project impact.
• Communicate, verify, and test desired functionality changes with Product Development, QA, and Production Support teams.
• Develop detailed functional and operational knowledge of the federal marketplace data services hub and perform collaborative service demonstrations.
• Collaborate with other application development organizations to align with health‑insurance marketplace priorities and deliverables.
• Assist in developing training materials and product documentation.
• Manage multiple competing priorities through effective organization and communication.
• Track project schedule and associated risks.
• Support overall coordination between all involved parties using project‑management skills and techniques.
• Perform any other project tasks as assigned.

Required Experience

• 4+ years’ experience in the health‑care environment.
• 3 years working in an agile environment, especially in the health‑care domain.
• Strong knowledge of managing product‑build teams.
• Demonstrated experience delivering similar engagements.
• Ability to obtain and maintain a Public Trust clearance.
• Must have lived in the United States for 3 out of the past 5 years.

Preferred Experience

• 7+ years in a product owner/Business Analyst role.

Education & Certifications

• Bachelor’s degree.

Benefits

• Competitive compensation and a 401(k) with employer contributions.
• Flexible paid time off and hybrid ways of working that support true work‑life balance.
• Comprehensive health coverage—including medical, dental, vision, life, and disability insurance.
• Curated in‑office experience designed to foster community, team connections, and innovation.
• Opportunities to give back through Sparksoft Cares, including annual company‑wide fundraising events.
• Training and development programs that build new skills and prepare you for leadership roles.
• Collaborative, transparent, and fun culture—recognized as a Great Place to Work®.

Accessibility and Accommodations

Sparksoft Corporation is committed to providing equal employment opportunities to all individuals. If you require accommodations during the application or interview process, please contact us at Sparksoft.Accommodations@sparksoftcorp.com or call 410‑424‑7700. Requests are reviewed and fulfilled on a case‑by‑case basis.

Security Notice

Your privacy and data security are important to us. Sparksoft Corporation will never request sensitive personal information via email. If you receive any suspicious communication claiming to be from Sparksoft, please report it immediately to our security team at abuse@sparksoftcorp.com.

Artificial Intelligence (AI) Policy

While Sparksoft values the appropriate use of artificial intelligence in the workplace, candidates must complete interviews and independent assessments using their own knowledge and abilities. Unless expressly permitted by Sparksoft, the use of AI during interviews and assessments is strictly prohibited. Violations may result in disqualification.