Business Analyst

About the Role

As the Business Analyst at Sigma Nursing, you will step into a role without a predefined playbook—writing that playbook is a core part of the job. The organization is establishing KPIs/OKRs, enterprise health and global impact dashboards, and growing data literacy among staff. You will work closely with and report to the Director of Strategic Initiatives to conceptualize, build, and maintain data reporting and visualization infrastructure that enables informed, confident decision-making by organizational and executive leadership.

This is not a traditional business analyst role with well-defined scope and existing systems. You will build from the ground up, translating vague stakeholder requests into clear, actionable reporting, identifying what is possible, and delivering solutions that are technically sound and genuinely usable. When you hand off a dashboard, you ensure the recipient understands and can use it independently.

Your primary output will be dynamic, refreshable, and audience-appropriate data visualizations and dashboards. In the near term, this means creating dashboards the executive leadership team can interpret confidently on their own. You will also contribute to an upcoming association management system (AMS) transition, including data cleanse, migration, architecture, and setup as the organization’s tech stack evolves.

You will collaborate primarily with the Director of Strategic Initiatives but will increasingly interface with staff across departments—Membership and Volunteer Engagement, Marketing, and Executive Services—to understand their data and reporting needs and design self-service solutions that reduce dependency over time. An indirect working relationship with the Director of Information Technology will also be part of your role, particularly on technology and systems projects.

Success in this role at six to twelve months looks like a global impact dashboard and an organizational health dashboard that are up, running, and actively used by leadership without hand-holding. It looks like a data-empowered staff, a clearer picture of the organization’s key metrics, and a foundation of reporting infrastructure that can grow with the organization.

This role is ideal for someone with a technical, data, or administrative background ready to move toward a more strategic, cross-functional scope. Over time, this position has potential to evolve toward executive-facing presentations, data strategy, and project leadership.

Responsibilities

• Conceptualize, build, and maintain data reporting and visualization infrastructure to support organizational and executive decision-making.
• Translate vague stakeholder requests into clear, actionable reporting and identify what is possible versus what is being asked.
• Develop dynamic, refreshable, and audience-appropriate dashboards (e.g., global impact dashboard, organizational health dashboard) for executive leadership.
• Ensure end-users understand and can independently use delivered dashboards and reports.
• Contribute to an upcoming AMS transition, including data cleanse, migration, architecture, and setup.
• Collaborate with cross-departmental teams (Membership and Volunteer Engagement, Marketing, Executive Services) to understand data and reporting needs and design self-service solutions.
• Interface with the Director of Information Technology on technology and systems projects.
• Support Wrike training development, project management tasks, and administrative work within Executive Services.
• Diagnose and resolve issues with data refreshes, queries, and reports to ensure accuracy and reliability.
• Engage in stakeholder conversations to clarify requests, propose better solutions, and communicate technical concepts to non-technical audiences.
• Provide feedback, push back constructively, and adapt to shifting priorities or direction changes.

Requirements

• Demonstrated Excel proficiency, including Power Query, macros, or VBA; familiarity with XLOOKUP or index match.
• Experience with Power BI, Tableau, or comparable data visualization platforms (self-taught or course-based knowledge valued; recency matters more than credentials).
• Comfort building in ambiguity—ability to research, propose, and iterate toward solutions without constant direction.
• Self-motivation and ability to prioritize effectively in uneven workloads or incomplete instructions.
• Clear and confident communication across audiences, including translating technical concepts for non-technical stakeholders and executives.
• Background in data, systems, or organizational processes (e.g., technical, administrative, marketing, project management, or statistics).
• Ability to take feedback, push back constructively, and adapt without ego when direction changes.
• Willingness to work across a broader scope than a traditional business analyst role, including project management support and training development.

Preferred Qualifications

• SQL or SOQL knowledge.
• Experience working in an association or AMS environment.
• Familiarity with data visualization best practices, executive-facing reporting, or KPI/OKR frameworks.

Skills

The strengths most needed to thrive in this role include:

• Analytical: Interrogate data to find the real story, skeptical of surface-level conclusions, and precise about what numbers actually indicate.
• Ideation: Energized by building from nothing; generate creative approaches to data visualization and open-ended problems.
• Input: Natural researcher and information gatherer; ask good questions and build a broad knowledge base across tools and best practices.
• Communication: Translate complex data models for non-technical stakeholders and present dashboards to executives with clarity and precision.
• Adaptability: Move well in shifting environments; adjust to changing priorities, feedback, or unexpected project turns without losing momentum.

Benefits

• Strong health and retirement benefits.
• Support for professional development.
• Open communication and collaboration across teams.
• Remote-friendly, community-oriented workplace with a culture valuing accountability, growth, and purpose.

Pay

The starting salary range for this position is $55,000 - $65,000.

Schedule

This is a hybrid and remote-friendly role open to U.S.-based professionals nationwide. Domestic travel to organizational events and in-person gatherings is expected approximately 1-3 times per year.