Business Analyst

About Us

Sanitas is a global healthcare organization expanding across the United States. Our services include primary care, urgent care, nutrition, lab, diagnostic, health care education and resources for our patients. We strive to attract professionals who believe in our mission, vision and are dedicated to the service of our patients and their families, creating a memorable experience through compassion, respect, and kindness.

Responsibilities

• Perform data processing, exploratory data analysis, visualization, and feature creation to prepare for each analytics task.
• Perform root cause analysis to ensure quality KPI results.
• Serve as a bridge between the Technical Manager and end users to plan and execute user data, gaining a better appreciation of the data.
• Conduct high-complexity analysis for a particular business unit/function and prepare reports and presentations to share insights and findings.
• Understand the specific requirements and objectives of stakeholders, gather necessary data from various sources, and pre-process it to ensure it is clean, relevant, and suitable for analysis.
• Develop analytical models using suitable tools and techniques.
• Validate the performance of analytical models using techniques such as cross-validation, holdout validation, or A/B testing.
• Implement automation techniques to streamline the process of model deployment and execution.
• Design and analyze all required metrics and how clinical and non-clinical staff improve patient experience satisfaction, affecting those KPIs.
• Update KPI values periodically and create reports based on the analysis of these results.
• Create ad hoc reports that help the business provide visibility of the data.
• Support the implementation and development of a comprehensive business continuity strategy and programs, plans, and toolsets that support response, develop resiliency, and enable recovery from events that disrupt business operations.
• Use the established framework and methodology to manage all business continuity life cycle activities, including risk assessment, business impact analysis, strategy development, implementation, testing and review, plan maintenance, and updates.
• Coordinate the periodic review, validation, and workflow testing of documented business continuity plans.
• Participate in organization-wide training and communications and support internal audits and regulatory exams of compliance with required regulations.
• Use corporate tools like LEAPP and Persivia.