Business Analyst

Responsibilities

• Proactively manages timelines and meets all deadlines.
• Collaborates daily with the Dev and Help Desk team participating in team level reviews and revisions.
• Collaborates with clients, users, and subject matter experts to gather accurate and up-to-date information.
• Translates complex requirement concepts into clear and concise language for a diverse audience (technical and non-technical).
• Ensures documentation is well-organized, easy to navigate, and adheres to organizational style guides.
• Develops and maintains user guides, training materials, and other communication pieces.
• Keeps existing documentation up-to-date and is responsible for reviewing, updating, and maintaining documents as the application changes.

Technical Skills

• Highly adept and proficient with MS Office products.
• Possesses excellent written and oral communication skills.
• Capability to adapt to a fast-paced work environment with high attention to detail.
• Translates complex concepts into clear and concise language for a diverse audience (technical and non-technical).
• Evaluate the user feedback to retrieve information on documentation and use it to enhance usability.
• Experience with technical writer and documentation concepts and standards (e.g., accessibility standards).
• Knowledge with RMF, NIST, and other federal cybersecurity policies is a plus, but not required.

Skills

• Ability to work cooperatively at technical and professional level with developers, engineers, and managers on system teams.
• Able to effectively manage and prioritize multiple tasks and duties simultaneously while effectively coordinating and ensuring that scheduled delivery dates and milestones are achieved.
• Able to communicate effectively in an accurate and concise manner through written and verbal means to project leadership and teams.
• Able to take initiative on assigned tasks and work with minimal supervision.
• Able to work and collaborate as part of an integrated team with diverse backgrounds.

Requirements

• 3+ years of relevant experience
• On-Site 1-2 Days Per Week