Business Analyst

Responsibilities

• Partner with project leaders, business stakeholders, and technical teams to convert strategic goals into actionable business and system requirements.
• Document process flows, functional needs, and technical specifications that guide solution design and development efforts.
• Evaluate application, data, and system interactions to define end-to-end workflows and identify integration needs.
• Analyze data sources and large datasets to uncover trends, constraints, and operational issues that may affect solution performance.
• Identify project risks, compliance concerns, and audit-related gaps, then work with the team to recommend practical mitigation steps.
• Serve as the key liaison between business users and engineers to ensure requirements are clearly understood and accurately implemented.
• Establish user stories, acceptance criteria, and traceability artifacts to support delivery quality and business alignment.
• Collaborate with quality assurance teams to clarify testing expectations, validation methods, and readiness for release.
• Support planning activities related to replacing the Dealer Financial Services platform with an internally developed solution as part of the broader project roadmap.

Requirements

• Bachelor’s degree in Computer Science, Information Systems, or a related field.
• At least 5 years of experience in a Technical Business Analyst or Systems Analyst role within complex IT environments.
• Strong understanding of finance-oriented business processes, with the ability to assess compliance and audit requirements.
• Hands-on experience writing technical requirements, user stories, workflow documentation, and system mapping artifacts.
• Proficiency with Agile delivery practices and strong familiarity with the software development life cycle.
• Experience using tools such as Jira, Confluence, Lucidchart, or Miro to manage analysis and documentation activities.
• Able to work effectively with databases, data analysis concepts, and system integration approaches such as APIs.
• Excellent communication and presentation skills, with the ability to influence stakeholders across business and technical teams.